Because you belong at Twilio
The Who, What, Where and Why
Twilio is growing rapidly and seeking an Office Manager for our operations in Prague.
As the Office Manager you will act as the primary person responsible for ensuring that the office environment runs smoothly and efficiently across Twilio's Prague office.
As the Office Manager you’re naturally collaborative and work well under pressure, supporting anyone when needed.
Fluent in both Czech and English (this is essential)
Organized and methodical in your approach to work, yet you bring a creative touch to make Twilio a unique, values driven experience that is safe, fun, creative, and authentic.
You’re passionate about revolutionizing the way people interact in and across workplaces.
Be the smiling face that greets and directs all people who visit the office and act as a hub of information for employees.
Provide a work environment that is inspiring, productive, welcoming and uniquely Twilio.
Manage all day-to-day operations including, but not limited to, food services, reception, company events planning, furniture procurement, moves / adds / changes, shipping / receiving, mail, security badges, and employee perks (massage, wellness, ergo, etc.).
Work closely with Employee Experience team to organize exceptional company events, volunteer opportunities, local perks, and provide a consistent workplace for regional offices.
Drive local employee and guest experiences.
Assist in the preparation of operating and capital budgets consistent with business objectives.
Maintain inventory records of fixed assets and supplies at various locations.
Manage and cultivate facilities and vendor relationships. Track outstanding invoices and coordinate with Accounts Payable
Update and maintain office calendars, floor maps, etc.
Collaborate with and provide local support for a variety of functions (People team, Finance, Legal, Security, IT, etc.
Ability to troubleshoot basic IT issues.
Work collaboratively with other Office / Facility managers across the globe.
Schedule meetings. Act as local interview coordinator for Prague based positions.
Act as local HR support for all requests / issues relating to benefits, leaves of absence, and payroll related benefit matters.
Act as the Prague on-boarding coordinator. Be the single point of contact for new Prague employee equipment, account and swag provisioning.
Liaise with building owners and managers as required.
As the Office Manager for our Prague office you possess;
A powerful understanding of what it means to create a great employee experience and a passion to make it happen across Prague office.
Experience working in a similar position
Top-notch interpersonal skills; able to get along with any type of person. Great communication skills.
A team player able to work with others towards a common goal.
Ability to direct employees to appropriate staff / departments to solve issues..
Demonstrated ability to communicate clearly basic information to employees regarding benefits, leaves of absence, and country specific legal compliance issues.
Highly organized with the ability to prioritize.
Ability to remain flexible in approach to role.
Strong ability to multi-task and remain at ease in chaotic situations.
Flexible; can roll with the punches and keep a smile on your face.
Strong follow-through and attention to detail.
Ability to provide a high level of customer service.
Some flexibility in work schedule.
Perform a broad range of supervisory responsibilities over multiple contractors.
Demonstrated ability to manage employee benefits requests / issues accordingly and escalate as needed in a timely manner.
Ability to seek and hear customer / staff needs and wants.
Experience scaling office operations up
Experience exercising discretion when handling confidential or sensitive information.
Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience.
We only win when our employees succeed and we're dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas.
We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.
We are located at; Sokolovska 694 / 100 186 00, Praha 8
What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint;
that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.
We seek people who naturally demonstrate our, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.
About us :
More than 2 million developers around the world have used Twilio to unlock the magic of communications to improve any human experience.
Twilio has democratized communications channels like voice, text, chat, and video by virtualizing the world’s telecommunications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.
By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry from emerging leaders to the world’s largest organizations to reinvent how companies engage with their customers.
Founded in 2008, Twilio has over 650 employees, with headquarters in San Francisco and other offices in Bogotá, Dublin, Prague, Hong Kong, London, Madrid, Mountain View, Munich, New York City, Singapore and Tallinn.
Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.