Senior Application Support Specialist
DSL Ltd.
Prague, Hlavní město Praha, Czechia
před 2 dny

Prague, Hlavní město Praha, Czechia Deutsche Post DHL Group req71093 07 / 12 / 2018

Would you like to be part of DHL IT Services? Our support team is looking for a new team member. We will intensively train you for our application handling Airfreight business.

You will be part of the team delivering high quality service support and maintaining critical environments reliability and stability.

The main part of the work will be providing consultation and issue solving expertise with respect to landscape of business critical application.

We have implemented industrial standards for working procedures, anyhow still expect flexibility and out-of-box creative thinking.

You may act as Services Owner for global, mission critical or very high revenue services.

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What you will do :

  • 2nd level support of the Logis Air application
  • Develop and maintain quality standards and policies relating to their technical specialism
  • Problem tickets analysis and resolution
  • As a Service Owner role - Help team to ensure the maximum availability and minimum disruption to the given service. Ensures that all agreed targets, SLA's and Metrics are met
  • Seek to continuously improve efficiency within supported applications
  • Maintain an awareness of current developments in technical specialism
  • Email Address

    Applications you will use :

    You should have :

  • Experience in application and technical support of mainframe application
  • Knowledge of JCL, REXX / 390
  • Software maintenance or development skills in COBOL and TSO
  • Leadership of small project team
  • Intermediate English
  • Strong customer focus
  • Analytical thinking
  • Confirm Email

    We welcome knowledge of CA IDMS.What we offer :

  • Great team of IT professionals and the possibility of technical development
  • An extra week of holiday (25 days / year)
  • 6 Self-sickness days / year
  • Full salary compensation for up to 10 days absence due to illness per the calendar year
  • Lunch and FlexiPass vouchers fully covered by DHL
  • On-going professional and technical training and certifications
  • A multicultural environment in modern offices
  • Pension plan contribution
  • Multisport card
  • Employee Referral Program
  • Company sponsorship of various sports and social clubs
  • Smart casual dress code
  • In DHL ITS Prague, you will have the opportunity to be part of over 1650 highly skilled IT professionals of 67 nationalities.

    Would you like to develop your career in DHL ITS Prague the largest data center operation in the Czech Republic? Start your application now!

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