STS Specialist (1 year contract)
Merck
Prague, Central Bohemian, CZE
před 4 hodinami

Job Description

Our company’s Business Shared Centers (BSCs), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes.

The BSC Business Service Center - Europe in Prague, Czech Republic will be responsible for the execution and delivery of a broad range of financial services and processes across our company’s business divisions and markets for the Europe region.

Accounts payables : Invoice processing and invoice resolution

Employee Expense Management

Purchasing

Primary responsibilities for this position include, but are not limited to, the following :

Investigate, capture, and record all complex queries

Support and oversee the operational activities of our third-party service provider on a daily basis

Collaboration with the rest of the team to ensure effective support for the entire region being supported

Offer flexibility in supporting different processes in STS when necessary

Resolve customer queries in the areas of procurement, accounts payable and employee expense management inquiries

Communicate with internal business customers

Manage issues proactively in conjunction with internal stakeholders where necessary to achieve satisfactory solutions in a timely manner

Ensure compliance with company policies and procedures in line with SOX requirements and supports company mission, values and standards of ethics and integrity

Provide internal trainings to other team members or key stakeholders

Identify, propose, and implement process improvement through daily problem resolution

Effectively manage and prioritize workload efficiently and accurately while promoting a positive customer service culture

Education & Experience Required :

Bachelor’s Degree in Business Administration, Accounting or Finance

Minimum of 2 year of experience in a finance or accounting department of a multinational company preferred

Experience from administration or customer service

Business-level English required, additional languages spoken is an advantage

Experience working with Case / Ticket Management Software

SAP experience is key

Experience with SRM or CMM is an advantage

Experience working in an organization providing services across multiple markets or geographies

Skill Requirements :

Strong customer focus orientation

Intermediate to Advanced PC skills (MS Excel, Word, PowerPoint) required

Experience with Spotfire is an advantage

Works effectively in a fast-paced, dynamic environment, under pressure and with a high degree of professionalism

Having a can-do attitude

Team player with a focus on collaboration

Strong communication, interpersonal, and organization skills required

Good presenting skills with desire to improve

Demonstrated commitment to education and professional development

Ability to operate independently and navigate through change or uncertainty

Problem solving and analytical skills with a proactive management style to implement new processes

Possess a high degree of integrity and personal ethics in implementing corporate policies and procedures

Who we are

We are known as Merck & Co., Inc., Rahway, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases.

Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

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