The Center for Autism and Related Disorders, LLC (CARD) is the world’s largest and most experienced organizations effectively treating individuals of all ages who are diagnosed with autism spectrum disorder.
CARD strives to meet the growing need for services by continuously opening new offices throughout the country to provide top-quality ABA therapy across all populations.
CARD was founded in 1990 by leading autism expert and clinical psychologist Doreen Granpeesheh, PhD, BCBA-D. CARD treats individuals with ASD using the principles of applied behavior analysis (ABA), which is empirically proven to be the most effective method for treating individuals with ASD and recommended by the American Academy of Pediatrics and the US Surgeon General.
With locations throughout US and internationally, CARD’s mission is to provide access to top-quality treatment all over the world.
Through its network of trained technicians, behavior analysts, and researchers, CARD develops and implements quality, comprehensive, and individualized treatment programs that lead to success.
The Region Manager serves as the business lead for their respective area. The Region Manager is responsible for overall growth, financial wellbeing, and development of the centers within their assigned area.
Region Managers are responsible for setting and meeting individual center performance. Region Managers are responsible for ensuring that members of administrative staff are trained, supported and pursue excellence in their work.
The Operation Managers and the Group Clinical Mangers, all report directly to the Region Manager. This is a salaried, exempt, full-time position.
Department : Operations
Supervisor : Division Vice President
Exemption : Exempt
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Responsible for overseeing overall operation of assigned centers from a fiscal, clinical, technical, regulatory, personnel, business management and growth perspective
Represent CARD in a positive manner and uphold all CARD standards and values
Represent CARD professionally and ethically to internal and external stakeholders
Oversee growth and development of region’s centers
Develop direct reports to grow in leadership and professional skills, managing each in accordance with company policies in an equal manner that ensures confidentiality
Work with center leadership on developing optimal staff and patient schedules to ensure all clinical staff are meeting their minimum billable and clinical quality requirements
Regularly meet 1 : 1 with direct reports to plan and achieve of monthly, quarterly and annual projections based on financial and clinical quality management objectives.
Responsible for working with OMs to set and achieve financial and clinical quality
Partner with the Group and Division Clinical Manager to review the implementation of policies and protocols to ensure clinical compliance with practice standards
Conduct and assist center leadership with necessary Corrective Action Plan development, implementation and follow through as required
Drive business decisions that pertain to the wellbeing of the centers
Build and maintain positive partnerships with regional funding sources (school districts and regional centers), policy makers, lawyers, service providers, physicians, and parent organizations
Implement procedures based on CARD policy to improve clinical service and performance as a company
Respond to all requests in a timely manner
Provide on-going quality training to clinical and administrative staff utilizing the resources provided by CARD
Meet with local OMs and their respective technicians when technician matters arise that need immediate and effective resolution
Attend all required leadership meetings
Follow all quality assurance and training guidelines
Build and maintain productive, positive and cooperative working relationships with the center(s) staff
Maintain patient privacy in accordance with CARD policy
Adhere to applicable laws including educations laws, human resources laws, and ethical standards for the treatment of patients
Attend required trainings and meetings
Ensure CARD’s standards are implemented and followed at the local level
Demonstrated fluent knowledge of CARD services and products
Implement all corporate protocols as specified
Provide a safe and supportive environment for patients, families and colleagues
Maintain compliance with HIPAA requirements at all times
Challenge the status quo and work through constructive conflict
Advise on employee promotions, transfers, and dismissals
Other duties as assigned
Minimum of five years’ experience in Autism or related healthcare field
Minimum of 3 years multi-center management with P&L oversight
BS / BA required, Master’s degree from an accredited college or university in a related field preferred
Board Certified Behavior Analyst Certification and / or Licensed Professional preferred for candidates coming from a clinical background preferred
Proven people-management skills
Excellent verbal and written communication skills
Key Characteristics : Professional, organized, creative, motivating, goal-driven, enthusiastic
Ability to exercise considerable judgment, maintain confidentiality, and communicate in a diplomatic manner
A decisive individual who possesses an operational, implementation, and detail oriented perspective
Demonstrated ability to manage multiple priorities and deadlines
A good educator who is trustworthy and willing to share information and serve as a mentor
An excellent facilitator who is experienced in resolving conflicts
Expert compliance and regulatory knowledge
Ability to work and collaborate with peers in a team effort
Ability to work extended hours, weekends, and holidays pursuant with industry demands
Proficient in Microsoft Office and industry related software programs
Willingness to travel approximately 50% of the time or based on the needs of the Region
WORK ENVIRONMENT :
Includes both a typical office environment, with minimal exposure to excessive noise or adverse environmental issues, and overnight travel as needed based on Region needs.
Mode of transportation for travel typically will include automobile and plane.
PHYSICAL REQUIREMENTS :
Ability to sit for prolonged periods of time.