Collections Specialist
Summit Partners, L.P
Prague, CZ
před 3 dny

AVAST Software (), maker of the world's most popular antivirus, protects more than 400 million computers and mobile devices with our security applications.

In business for over 25 years, AVAST is one of the oldest companies in the computer security business, with a portfolio covering everything from free antivirus for PC, Mac, and Android, to premium suites and services for business -

offered in about 40 languages.

Based in Prague, Czech Republic, with offices in the USA, Canada, Germany, the Netherlands and Taiwan, Avast Software employs some of the brightest new talent in the IT industry, from around 30 different nations.

For our team in Prague we are currently looking for : Collections Specialist

Responsibilities

  • Take care of customer portfolio, make sure all past due amounts are communicated to customers and proper collection steps are followed (making calls, preparation of Statement of Accounts, sending dunning letters etc.)
  • Preparation and communication of payment plan to customer, check of received payments as per signed payment plan, initiation of cancellation process and deactivation
  • Record all progress to AR Aging report in a structure agreed with the Collections Supervisor
  • Communication with sales managers in order to agree on collection strategy for their accounts
  • Help with implementation of collection strategy for all Avast entities across the globe
  • Provide support to AR team in Prague related to invoicing, cash allocation and returns / write-offs related to delinquent accounts
  • Cooperate on different projects to improve Collection processes
  • Skills

  • Fluent English, native as a plus
  • French, German, Nordic language (the second language is required)
  • Communicative, team player and focused on results
  • Experience with Collections or Sales for at least 1 year, North / Latin America or European markets as a plus
  • Salesforce knowledge
  • Excel and / or WBA knowledge is an advantage
  • Valid visum and working permit
  • We are offering :

  • An interesting job in an international team of a growing and very successful company
  • An adequate performance based salary
  • Great benefits : food and drink provided all day by the company, game room, music studio, fitness center, golf simulator, library, language lessons and much more
  • Flexible working hours, home office
  • Cafeteria benefit system, multisport card
  • 25 days of holiday, 5 sick days
  • The chance to join a major global tech company
  • Sounds interesting? We d love to hear from you!

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