Order Management and Pricing Analyst
MSD
Prague, Czech Republic
před 8 dny

Description

Have you heard about MSD?

MSD is an innovative, global healthcare leader committed to improving health and well-being in 140 countries around the world.

We continue to focus our research on conditions that affect millions of people around the world - diseases like Alzheimer's, Diabetes and Cancer -

while further expanding our strengths in areas such as vaccines and biologics.

We aspire to be the best healthcare company in the world and are dedicated to providing leading innovations and solutions for tomorrow.

MSD’s Financial division helps plan and analyze the resources that allow us to continue advancing medical innovation around the world.

This team of attentive, exacting individuals prepares and organizes financial assets in order to drive MSD’s momentum towards providing the world with an evolving, diversified portfolio of prescription medicines, vaccines, and animal health products that fuel global wellness.

The OTC Order Management & Pricing Analyst is in charge of creating and maintaining the price updates while providing world-

class customer service. The Order Management & Pricing Analyst is the front-line communicator with MSD’s customer base and is expected to build strong working relationships with them.

This position is responsible for meeting all relevant SLAs and seeking opportunities to improve related department processes and systems through collaboration with country Finance and Corporate Treasury.

Position Responsibilities

  • Manages the timely, accurate and compliant processing of sales orders for MSD to wholesalers, distributors, retail chains, hospitals and physician offices
  • Assures timely and useful updates on orders to the customers
  • Collaborates including messaging, reports, follow-up and more - with channel development and supply chain to manage through a variety of supply situations
  • Coordinates trade activity for month, quarter and year-end activity to assure resources from a variety of areas are aligned to meet customer and business objectives
  • Create a new price list for customer material
  • Maintain the customer price list
  • Updates the pricing list on ad-hoc requests
  • Follow up of the issue resolution Credit & Debit Notes
  • Proactively anticipate client needs and deliver excellent client service
  • Work collaboratively to address client needs and solve client concerns
  • Provide audit documentation as required and make sure the internal compliance policies are applied
  • Develops reporting for Supply Chain, Channel Development, Finance stakeholders or others as needed
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