Brno, the Czech Republic, Full-time, Mid / advanced level role.
INFOSYS provides career opportunities and stable employment in multinational environment where YOU can get a chance to use various languages, be a part of the prominent and world-famous brands, acquire and upgrade IT skills working from the all-new office building in the center of Brno.
Your workday will just fly by as you will :
Be assigned for one future-oriented, long-lasting and eminent client an automobile manufacturer, an energy provider, a cosmetics company, a cell phone producer, an IT corporation, etc.
Be responsible for a remote technical / administrative troubleshooting of the accounts, systems, applications, laptops, PCs, related equipment, networks of the employees of the client in one particular country;
Be a coordinator and active participant in the communication via phone, emails, chats, ticketing tool (ServiceNow) with the Client, professional technicians (L2 support);
Be a member of the international, dynamic and innovative company environment.
Why does Infosys choose you? You definitely :
Speak and write in English and Romanian fluently;
Handle phone calls, a necessity to reply to emails and give a useful guidance to the client;
Perceive multitasking and problem solving as a piece of cake;
Are a daily user of Windows, Android or iOS, Microsoft Office, etc.
Want to be a team player rather than a lonely wolf;
Can be punctual and relied on.
Have been a part of the Customer Support field.
Infosys esteems you as we provide :
Long-term and stable cooperation;
Financial appraisal for referring your friends and acquaintances;
Monetary compensation of the night shifts and compensation days for working at the Czech state holidays;
Organized training sessions during the first weeks and further upskilling courses (online, with our experts);
25 days of a paid leave;
Brand new offices (Vlnena street) with a game room, a silent zone, kitchenettes, a terrace in the center of Brno, 2nd largest city of the Czech Republic;
Expat Assistance Services for new joiners;
Infosys appreciates your time so the hiring process is usually concise :
Apply Receive a respond after your CV evaluation - Get a call from our Recruiter Arrange a video conference with our Team Leader / Manager Get a feedback / offer Navigate your next with Infosys.