Senior Manager & Site Leader Global Risk and Fraud Operations EU
Expedia, Inc
Prague, Czech Republic
před 20 dny


Looking to join a team that has a great reputation for security and fraud-prevention? The Global Risk and Fraud team within Enterprise Risk & Security Team (ERS) is seeking a Senior Manager, Site Leader to oversee our EU based Operations teams located in Amsterdam and Prague.

For this position, you will need a passion for fighting fraud and protecting Expedia Group and our customers. The Risk and Fraud Operations team is an integral part of the overall fraud fighting global network and strategy.

The Amsterdam or Prague based role is responsible for providing strategic direction for our Operations network, and delivering exceptional performance while developing a strong team.

You’ll work in partnership with colleagues around the globe (so a passion for travel is also a must up to 25%) including US headquarters-

based teams such as Data Science, Business Intelligence, and Program and Product Management.

Key Responsibilities :

  • Lead a multicultural and multilingual Risk and Fraud Operations team to deliver best in industry operations performance
  • Set performance goals for quality and efficiency linked directly to overall company performance. Develop roadmap and execution plan to deliver required performance against these goals
  • Hire, mentor and develop current and future Operations leaders
  • Develop new strategies via new offerings and provide input for the current strategy. Execute various strategies and roadmap effectively.
  • Job Requirements

  • Bachelor’s degree or experience in a related field
  • 7-10 + years of experience as a high impact Operations manager working in complex large multi-national environments
  • 3+ years of strong leadership and people management experience, specifically in attracting, developing, and retaining strong talent
  • Demonstrated experience in complex, global operations management where design, development and implementation of new processes, systems and organizations are required
  • Experience in influencing an organization, across more than one geography, and influencing other organizations where their support is critical to success
  • Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.

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