Currently, we are seeking qualified candidates for a Specialized Services Supervisor to join our Global Human Resources organization.
This position oversees functional and technical specialists and works closely with technology partners to ensure that HR systems are maintained, updated, and meet business requirements.
This position is responsible for system related business process management and coordination with CoEs, IT, and other experts in and outside of the HR Operations Support Center (PeoplePulse Support Center) to ensure integrated process and technology operations.
Additionally, this role is responsible for overseeing specialty activities and processes that may require additional system access or expertise.
The position manages a team of technical resources responsible for business process configuration, security administration, system updates and integration management, and more.
At PPG, we work every day to develop and deliver the paints, coatings and materials that our customers have trusted for more than 130 years.
Through dedication and creativity, we solve our customers’ biggest challenges, collaborating closely to find the right path forward.
With headquarters in Pittsburgh, we operate and innovate in more than 70 countries. We serve customers in construction, consumer products, industrial and transportation markets and aftermarkets.
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Your main focus will be :
Responsible for overseeing the HR technology portfolio and functional maintenance of the various platforms available to HR and its customers
Responsible for ensuring that business specific requirements are appropriately managed during product development; coordinates system acceptance by the business
Oversee system upgrades and coordinate with additional stakeholders to identify and communicate downstream impacts
Oversee and provide support to specialists in the execution of system maintenance and back office processes from end-to-end
Organize test cycles with system specialists and users
Manage technical services portfolio in coordination with Operations & Vendor Management and leadership
Resolve issues requiring deep technical expertise escalated from the CIC center
Participate in continuous improvement projects and provide system expertise
We are looking for someone who has :
Minimum 2 years in a supervisory or management position with 2+ years of professional experience with HRIS (Workday experience strongly preferred), data analyses or similar
Broad knowledge of HR business processes
Experience in implementing and / or maintaining HR information systems and service center technologies (i.e., case and knowledge management)
Strong verbal and communication skills, strong analytical skills, attention to detail
Ability to focus on client service
Ability to translate technical information for a non-technical audience
Why join us :
With PPG, you will find meaning in your work every day, and engage in opportunities that will shape you, personally and professionally.
Your personal strengths will empower you to succeed and make an impact from day one.
You will be inspired to learn and grow, and to get the support you need to identify and achieve your boldest career aspirations.
Your passion to excel will be fueled by your connection to world-class partners, industry experts, the best and brightest colleagues, and future forward technologies.
Your contributions will not only meet the challenges of our global customers, but help theme propel their industries forward.
You will be welcomed into a culture where everyone’s ideas and contributions are valued and encouraged.
Just like you, we are driven to make a difference in our world.