Digital Identity Expert - IT
Prague, Czech Republic
před 2 dny

Job Description

Digital Identity Expert, Novartis, Prague, Czech Republic

46 000! this is the number of generic AD accounts that the DIAA team is managing.

Based in our office in Prague, the Digital Identity Expert is responsible (directly or indirectly) for contribute to the day-to-day management of a set of systems, tools or applications, ensuring their stability and integrity, while meeting customer service levels

Your key responsibilities :

Your responsibilities include, but are not limited to :

  • Be the first point of contact for our clients,
  • Ensure the creation, change and deletion of both digital identity and IT accounts according to process.
  • Ensure adherence to documented operational procedures and quality standards,
  • Ensure that appropriate operational service
  • documentation is created and accepted by stakeholders,

  • Collaborating globally with different departments,
  • Minimum requirements

    What you’ll bring to the role :

  • Degree in computer science or appropriate technical / functional,
  • Customer service experience,
  • Experience I IT Incident & Problem Management,
  • Able to work on shifting schedules (Mon to Fri)
  • Fluent English speaker
  • You’ll receive :

  • Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis);
  • 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report;
  • Cafeteria employee benefit program choice of benefits from Edenred CZ in the amount of 12,500 CZK per year; Meal vouchers in amount of 90 CZK for each working day (full tax covered by company);
  • Public Transportation allowance; MultiSport Card. Find out more about Novartis Business Services : https : / / /

    Why consider Novartis?

    799 million. That’s how many lives our products touched in 2019. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this : how can we continue to improve and extend even more people’s lives?

    We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment.

    Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

    Imagine what you could do at Novartis!

    Commitment to Diversity & Inclusion :

    Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.

    Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons.

    Join our Novartis Network :

    If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here : https : / / / network

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