Software Support Analyst with Dutch - Czech Republic (Brno)
Infosys (Czech Republic) s.r.o.
, Czech Republic
před 2 dny

Description OVERVIEW :

We are seeking Dutch speaking Software Support Analyst to engage on behalf of a recognized premium brand pharmaceutical company and act as the key point of contact for the delivery team.

If you thrive in a challenging and fast paced international company environment, this management role, with a hands-on approach and chance to interface effectively with professionals and business leaders at all levels is the place for you.

RESPONSIBILITIES :

  • Provide application support for non-standard software applications
  • Communicate with end users in the respective country to clarify problems with applications and resolve problems or issues.
  • Diagnose the issue and escalate to programmers in cases of complex application problems
  • Facilitate communication between programmers and end users
  • Translate customer information into English to communicate with internal colleagues
  • Maintain technical knowledge databases and how to queries
  • Report on local country data on incidents, problems, service requests etc.
  • REQUIREMENTS :

  • Technical education (IT related qualifications) and / or experience in the relevant field. Graduates welcome to apply!
  • Fluency in Dutch and intermediate English (Spoken & Written)
  • Experience / knowledge of JAVA
  • Basic knowledge of databases (Oracle, MySQL, MSSQL)
  • Understanding of basic Object Oriented Principals (OOP)
  • WE OFFER :

  • Permanent contract
  • Performance bonus
  • Meal vouchers
  • Language courses
  • Multisport card
  • Competitive salary
  • 5th week of leave
  • Option to work from home
  • Bike Friendly
  • Modern offices in the center of Brno, 2nd largest city of Czech Republic
  • Initial Accommodation - 2 weeks accommodation provided by the company on joining
  • Training opportunities - Professional training provided by experts for eligible employees - Six Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.
  • Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature.

    Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

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