IT SERVICE DESK WITH GERMAN LANGUAGE
AC Jobs
Jihomoravský kraj
před 8 dny

Would you like to work for international company and develop your skills in IT? Do you want use German and also English language?

Are you patient and reliable, person? Then the vacancy is right for you! Successful company in city center Brno is looking for suitable candidates for : IT SERVICE DESK WITH GERMAN LANGUAGE (30 - 35.000 CZK)

Pracovní náplň

  • Ensure all incidents and requests reported to the Service Desk.
  • Minimise the impact of incidents by resolving first time when possible.
  • Involve appropriate IT resources in incidents and requests.
  • Ensure all major incidents and changes that affect multiple users.
  • Communicated to the business in a professional manner.
  • Maintain a high level of customer awareness.
  • Escalate incidents and / or requests to the Service Desk Team Leader.
  • Co požadujeme?

  • Secondary / University education.
  • Fluent knowledge of German language.
  • Communication level of English language.
  • Customer focused and service orientated.
  • Excellent interpersonal skills required; able to work well in the overall team
  • Knowledge of Windows 7, Microsoft Office
  • Overview of Active Directory, desktop and laptop hardware, software deployment technologies, McAfee antivirus is advantage.
  • Understanding of how IT infrastructure components support the business.
  • Pro-active style
  • Positive attitude
  • ITIL support and delivery processes.
  • Co nabízíme?

  • 5 weeks of vacation.
  • Meal vouchers.
  • Multisport card.
  • Company laptop.
  • Pension insurance.
  • Language courses.
  • Training opportunities (technical, soft-skills).
  • Career growth possibilities.
  • Friendly working environment.
  • Teambuilding and company events.
  • Modern and spacious workplace.
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