Senior IT Specialist
Prague, Czechia
před 6 dny

Mavenir is purpose-built to redefine mobile network economics for Communication Service Providers (CSPs). Our innovative solutions pave the way to 5G with 100% software-based, end-to-end, Cloud Native network solutions.

Leveraging industry-leading firsts in VoLTE, VoWiFi, Advanced Messaging (RCS), Multi-ID, vEPC and Cloud RAN, Mavenir accelerates network transformation for more than 250+ CSP customers in over 130 countries, serving over 50% of the world’s subscribers

Role Summary

Production Service Engineer : Operates company's complex high traffic, business critical internet site communications and / or network-based (cloud) product systems.

Plans, designs and implements scalable local and wide-area network solutions between multiple platforms and protocols (including IP and VOIP).

Responsible for system performance; supports / troubleshoots network issues and coordinates installation of such items as routers and switches with appropriate vendors.

Develops tools to automate the deployment, administration and monitoring of a network system. Provides training and assists with proposal writing.

Conducts project planning, cost analysis and vendor comparisons and works on project implementation. Works with development teams to enhance and improve system operability.

Conducts tests of network redundancy, resilience and failover of network elements to ensure up-time standards are fully achieved.

May be required to provide on-call service coverage with other department employees. Also referred to as Site Reliability Engineer.

Survey Tip : Match this job if the employee is working on business critical client-facing networks. Report employees who work on behind-the-scenes, internal network systems to Network Engineer (6471-6476).

Key Responsibilities

  • Delivers activities within the agreed Service Levels across the IT products and services portfolio to be compliant with company-wide SLAs.
  • Complete tasks and projects and activities accurately and thoroughly within time expectations and quality standards.
  • Provides deliverables that are effective in meeting the requirements of the customer
  • Ensures quality standards and processes, and customer satisfaction levels meet targets
  • Accountable for the delivery of discrete projects / areas of work to deliver improved service.
  • Establishes best practices and shares knowledge with others in area of responsibility and expertise.
  • Able to identify service improvements in area of expertise and to record the appropriate actions to deliver the improvement
  • Propose and defines change and developments to key IT processes to ensure timely delivery to the business.
  • Maintains good working relationships with co-workers and internal clients to deliver IT activities in support of business goals.
  • Works with 3rd party service suppliers to deliver IT / Security products / services in line with SLA’s
  • Job Requirements

  • At least 5 years of experience in System Administration role
  • Problem analysis and resolution skills
  • Server hardware experience (installations, connections, basic troubleshooting) 20% of work is on-site in the data centre
  • Linux / Unix administration experience (installs, administration - storage, user, networking, system services, web services, etc.)
  • Shell scripting
  • Other scripting experience an advantage (Perl, Python, other)
  • Multidiscipline IT knowledge (TCP / IP networking, server technologies, storage)
  • System administration experience in other areas an advantage VMware, KVM, Windows Server, O365, Integrations
  • Ability to learn new technologies and apply those effectively within a variety of business and technical contexts
  • Familiar with ITIL based operation
  • Team player, able to work with remote colleagues
  • Fluent Czech or Slovak, fluent English
  • Driving license B
  • Accessibility

    Mavenir is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.

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