Swedish Customer Care Agent
před 1 dnem

Swedish Customer Care Agent - Brno

Swedish speaking customer care representative wanted here for a market leader in Brno, the Czech Republic. All you need is a minimum of 12 months of customer care experience (IT Support experience is a plus) and excellent communication skills.

Mix it up and deal with those in both the B2B and B2C sector today.

Your Tasks :

  • You will be responsible for dealing with both the B2B and B2C clients via both phone or email.
  • In support of clients, you will need to offer product support and training in order for them to gain a better understanding and return on investment.
  • You will also be dealing with invoice queries and finance issues on top of other customer care tasks.
  • Our Client :

    Work for a true market leader here in Brno, Czech Republic Our client really came to fruition in the early 2000’s thanks to their superior product offerings and constant innovation.

    It is due to this dedicated growth that they are the #1 place to go for B2B and B2C clients across Europe!

    Main Requirements :

    You will need the following to qualify for this job :

  • Near native level of Swedish
  • Near native level of English
  • Excellent communication skills (written & verbal)
  • You have a proven track record in dealing with Swedish speaking customers.
  • 1 year’s customer care experience
  • IT Support Experience would be highly beneficial
  • You are comfortable in dealing with both B2B & B2C customers
  • Genuine about living and working in Brno
  • Where is the job located?

    Brno the Czech Republic Be drawn in by the charms of the Czech Republic’s 2nd largest city Overlooking by many for Prague but Brno has just as much to offer talk to us today to learn more.

    Interview & Salary :

    Our client is unbelievably flexible for you first, you will be invited for a phone interview and if successful you will be invited for an in-depth Skype interview.

    Salary : You can expect to earn 38,000 Czech Koruna gross per month and there is a relocation package of (2 options to choose from).

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