The Director of Market Management II will have a strong background managing geographically diverse, results oriented organizations, with an emphasis on consultative account management principles.
With a core focus on leading regional Market Management team(s), we see the key objective of this role will be to provide the guidance and leadership to teams to ensure that revenue targets are exceeded within the region.
You will bring a strong business acumen coupled with marketplace knowledge, multi-layer people leadership, and a high level of consulting account management expertise to the role.
In addition, you will motivate, coach and mentor a diverse and geographically fragmented organization will ensure success within this assignment.
The ability to operate in highly complex regulatory and industrial frameworks and establish and develop great relationships with both internal and external customers will be a key to the success of the role.
Focus primarily on leading a multiple-level team within Market Management and regional accounts, and acting as the regional representative for internal or external Expedia Group initiatives
We will ask you to Execute on leadership strategy and commit to exceeding plan number.
Coaches peers and team members in executing against strategies and teaches the subtleties of account managing strategic or high-impact agreements.
Develop strong successors throughout the organization
Lead initiatives across multiple regions / Super Region level requiring cross team / functional collaboration
Support local & regional chain discussions and directly manage various relationships at this level
Participates in industry events and speaking engagements to share deep industry knowledge, forming long-term, influential relationships in the process
Gains deep insight into the market through developing long-term strategic alliances and partnerships that increase the company's competitive advantage, and delivers intelligence into internal competitive tools.
Guides Market Managers in prioritizing opportunities for business growth and supports negotiations in the field when beneficial
Focuses on developing mutually beneficial internal relationships across the company functions in the pursuit of innovative opportunity development.
Drives internal, cross-functional navigation to facilitate and solve issues encountered by team
Influences external decision makers to partner with Expedia and to expand Expedia’s industry influence within various markets.
Monitors the industry for creative ideas and solutions that can be used with partners.
Leads the organization by communicating strategy and market insights, fostering an agile work environment, identifying and coaching talent, and building external and internal pipeline
Other reasonable duties, as assigned
Supervision To Be Exercised
6-10 Area Managers or Senior Market Managers
Supervision To Be Received
Guidance from Senior Director, Market Management
Required Skills & Experience
Bachelor’s Degree; MBA or other post graduate qualification desired
8-10 years progressive experience in managing geographically dispersed organizations, ideally in the hospitality or travel industry
Previous experience in commercially driven role across a multinational organizational
Past success in mentoring and building multi-layer leadership organizations that cater to long term customer relationships
Strong business acumen with a desire to have experience in consultancy related environments.
Monitor and successfully lead individual marketplace success with the core goal of exceeding revenue targets
Execute market place initiatives with a strong eye on maximizing margin opportunity, obtaining lodging rates and availability information, and driving long term relationships with our supply partners
Drive relevant data sets and deliver actionable information to the assigned customer base.
Polished Communication & Influencing capabilities
Excellent knowledge and understanding of yield management principles and practices
Strong focus on team with a get it done attitude
Experience working in a flexible, fast paced ever changing and challenging environment
Multiple language experience is desirable
Relationship Management : Establishes and builds healthy working relationships with partners.
Solution Alignment : Evaluates rates and availability with an understanding of products, services, and the market for the purpose of obtaining favorable arrangements for Expedia Group.
Written & Spoken Communications, Listening, and Influencing : Conveys, receives, and interprets ideas and information, presents information appropriately to a diverse range of audiences, and influences partner decisions.
Build & Maintain Teams : Encourages, motivates, and guides individuals and teams in learning and improving effectiveness and develops and improves performance.
Strategy Execution : Develops goals, ideas and initiatives that improve the organization's performance, manage costs, and drive change at all levels.
Drive for Results : Driving high standards for individual, team, and organizational accomplishment; tenaciously working to meet or exceed challenging goals;
deriving satisfaction from goal achievement and continuous improvement.
Expedia Group is committed to creating an inclusive work environment with a diverse workforce. You will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.