Title - Operations Specialist with English + Spanish
Location - Prague
Compensation - Competitive
Network Operations Specialist ROC team
At Amazon we believe that every day is still day one. A day to take the first step and a day to look forward to new challenges.
And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life and your day to join a company that redefines itself every day.
That's the energy and passion behind Amazon.
EU NOC Overview
European NOC (Network Operation Center) is the central control center for Operations Execution across the Amazon's European Operations network, supporting both domestic and inter-
country transportation movements for European geographies. The team is responsible for planning and resolving any potential issues that impacts customer.
NOC plays a critical role in ensuring the smooth functioning of Amazon's European transportation network and thereby has direct impact on Amazon's ability to serve customers on time.
Purview of a Network Operations Specialist
A Trans Ops Specialist facilitates flow of information between different stakeholders (Trans Carriers / Hubs / Warehouses) and resolves any potential issues that impacts customer experience and delivery performance.
A Trans Ops Specialist provides timely resolution to the issue in hand by researching & querying internal tools, by taking real-
time decisions and having an effective communication with the stakeholders (over phone or email). An ideal candidate should be able to understand the issue and be able to drive Customer Experience without compromising on time.
The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the verbal and written form.
The role will require the candidate to communicate with the stakeholders over the phone
Responsibilities include, but are not limited to :
By submitting your resume and application information, you authorize Amazon to transmit and store your information in the Amazon group of companies' world-
wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualifications for this or other job vacancies.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Salary Competitive Package + Benefits