Dear candidate, this role is suitable for you if : You ve been working on AP, AR or GL for some time already and want to move further to the field of application administration, 1st and 2nd level user support, application maintenance or dealing with the application provider.
The application you will deal with is called ESKERWhat is this role about?You will be responsible for AP solution Esker and related tools support of agreed process scope.
Participate and lead improvement projects, data analytics activities & reporting.Your tasks on this role will be : Provide 1st level (Immediate support) support towards usersProvide 2nd level (Advanced support) support and drive communication with tool vendorStandardize & propose improvements to related processesAnalyze available data to find opportunities for improvementsManage and maintain support tickets related to AP solution (Esker)Assist day to day financial operations answering queries, assisting with system imperfectionsSupport systems rollout in direct support to operations, training of operationsHelp with robotic process automation rollout and continuous development (process mapping, communication, promotion and testing)Develop and maintain newcomer’s training packs in cooperation with other P&I members and operationsSupport adaption to modern technologies such as Power BI reporting, SharePoint, RPA and othersShare information and knowledge with others within the team and whole operations community, end usersWhat is necessary to have for this role?
At least 1 year experience on AP, AR, or GLMS Office, ERP experience - ideally SAPKnowledge of Esker is a big advantage, but not the must : )Basic understanding of financial flows in accountingIdeal candidate is also : Able to lead discussions, argue a case, explain a problemService minded and customer oriented problem solverExcellent in verbal and written communication and presentation in EnglishAnalyticTeam playerFlexible, proactive and highly self-
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