Linux networking (advanced)
Cloud Computing (master)
Guidewire is seeking an experienced Cloud Operations Engineer to support the design, implementation, and ongoing maintenance of our Cloud Solutions.
Your job will be to help ensure that our applications, services and websites are available, performing well and highly automated.
The successful candidate will have a good mix of deep technical knowledge and a demonstrated background in managing Cloud Applications.
What will you do :
Monitor and Support components of Guidewire Cloud Platform ensuring that the product is available and running
Measurement, optimization, and tuning of system performance and ensuring that systems will run reliably and are highly available in a 24 / 7 production environment
Investigate, troubleshoot and resolve issues that impact the customer ability to work with Guidewire Platform
Work closely with engineers, test engineers, product owners and managers to understand requirements, define and implement best practices and standards around DevOps and Service Resilience
Work with stakeholders to drive scope definition, specifications, and architecture
Define, implement and document operational processes and procedures, with periodic review for efficiency and improvement Participate in 24x7 on-call rotation monitoring systems for meeting defined SLAs
What we're looking for :
3+ years of hands-on experience with AWS (EC2, S3, RDS, VPC, Route 53, IAM, etc.)
3+ years of experience using CI / CD tools (git, Jenkins, Bitbucket, AWS Code Pipeline, Nexus, Artifactory)
3+ years of experience with modern automation, DevOps, and Agile development
Experience with infrastructure as a code (e.g. Terraform, CloudFormation)
Networking fundamentals including VPNs, DNS, subnetting, route tables, firewalls, etc
Strong understanding of AWS security and monitoring and experience implementing best practices
Strong experience with Monitoring and Alerting Tools (e.g. DataDog, CloudWatch, Grafana, Zabbix, PagerDuty, Site24x7, Nagios) Experience administering infrastructure for web-based applications
Highly proficient in Linux administration
Experience with coding / scripting languages (Bash, Python, Ruby)
Excellent communication, troubleshooting, and analytical skills