Technical Writer-20000NXLApplicants are required to read, write, and speak the following languages : English
NetSuite is looking for a technical writer, who will
Research and document features for a hosted business application.
Work with product management and development to obtain the required information.
Complete assigned tasks broadly defined in documentation plans.
Work independently to define the scope of tasks and the steps required for completion.
Key tasks :
Research product changes to determine the scope of edits for assigned areas of documentation.
Write new documentation based on feature requirement documents, specifications, information from developers and product managers, and use of the product.
Revise documentation to incorporate product updates and product enhancements requested by customers and internal users.
Provide input on documentation design and implementation.
Proofread and edit documentation to ensure the consistency of language and style.
Produce screenshots, flowcharts, and other graphics.
Attend and actively contribute to team meetings.
Bachelor's degree and experience as a Technical Writer.
Attention to detail, excellent English skills, proofreading / editing skills, writing skills, and verbal communication skills.
Good organization and time management skills.
Technical aptitude and experience : ability to quickly learn how to use products, enthusiasm for technology.
Experience learning, using, and writing about business applications, software, and technology.
Experience in meeting tight deadlines and adapting to changing priorities.
Self-starter : motivated and able to take the initiative.
Familiar with software programs, Web applications, and hosted applications.
Experience with Microsoft Office software, desktop publishing, and graphics software.
Experience with screen capture software such as SnagIt.
Experience working with cross-functional teams across product development lifecycles.
Knowledge of Arbortext or similar XML editors.
Knowledge of scripting / code preferred.
Detailed Description and Job Requirements
Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications.
Contributes to the timely design, production and delivery / completion of product documentation and document sets.
As a member of the technical writing division, you will write, review and produce single books or individual chapters, appendices, etc.
of product user documentation and / or courseware. Obtain data and information from the appropriate source e.g. technical staff and exercise judgment within defined procedures and practices to determine appropriate action.
Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes.
BS degree or equivalent experience relevant to functional area. 1 year of software engineering or related experience.