Sales Associate / Prodejní asistent-ka (m/f/d)
Ralph Lauren
Prague Czech Republic
před 3 hodinami

Company Description

Ralph Lauren Corporation (NYSE : RL) is a global leader in the design, marketing and distribution of premium lifestyle products in four categories : apparel, home, accessories and fragrances.

For 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.

The Company's brand names, which include Ralph Lauren Purple Label, Ralph Lauren Collection, Double RL, Polo Ralph Lauren, Polo Ralph Lauren Children’s, Ralph Lauren Home, Lauren Ralph Lauren, RLX, American Living, Chaps and Club Monaco, constitute one of the world's most widely recognized families of consumer brands.

Position Overview

  • Demonstrate the Ralph Lauren brand philosophy & values
  • Contribute to the stores success by delivering an exceptional level of Ralph Lauren Experience service
  • Providing all customers a welcoming environment to Connect, Convert & Conclude, leaving them with a positive lasting impression of Ralph Lauren
  • Essential Duties & Responsibilities

  • Responsible for achieving personal or team sales goals & key metrics; Sales, Conversion & Units per transaction; understand how your performance impacts the results
  • Adhere to all company policy & procedures
  • Work with pace & energy in all you do; deliver an exceptional RL Experience service; demonstrate a customer first culture at all times
  • Represent RL through impeccable dress and grooming standards
  • Inspire the customer to buy, provide advice, offer alternatives and upsell additional products
  • Conclude the experience and provide a lasting positive impression
  • Maintain high standards of product availability, brand presentation and retail standards
  • Experience, Skills & Knowledge

  • Relevant experience in a closely related role
  • Fluency in Czech is a must; the knowledge of English and / or other languages would be very appreciated
  • Customer experience focus
  • Excellent interpersonal skills supporting both a team environment and customer service
  • Able to demonstrate flexibility and adaptability regarding daily tasks and duties; able to work under pressure in fast paced environment
  • Time flexibility to work 8-40hrs. per week (incl. weekends and festive seasons)
  • PFS - Customer Experience Associate (f / m / d) Prague

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