After Sales Training Manager (m, f, d)
Porsche Central and Eastern Europe
Prag
před 20 hodinami

Tasks

  • Develop and implement an After Sales training and qualification strategy / program (technical, non-technical) for PCEE region.
  • Holistic planning, management, implementation, and coordination (incl. reporting) of the After Sales training and qualification activities (face-to-face and online).
  • Ensure appropriate e-performance related technical high-voltage (HV) qualification for all Porsche Battery Electric Vehicles (BEV) & Plug-In Hybrid Electric Vehicles (PHEV).
  • Overseeing implementation of training, qualification initiatives, programs, and projects.
  • Manage and conduct regional Certified Porsche Technician (CPT) program and High Voltage Technician (HVT) qualification.
  • Coordination & steering of the technical and non-technical After Sales training and qualification activities as well as related programs and projects across the four training locations.
  • Management of the Regional Training Center in Prague in close cooperation with the Sales Training Manager.
  • Participate in all meetings related to AS Training.
  • Participate in Global Trainer Qualification Program.
  • Conduct targeted face-to-face and online training courses to ensure efficiency and quality of knowledge and skill transfer.
  • Be a representative of the Porsche Brand.
  • Qualifications

  • Bachelor’s degree or equivalent experience in Automotive Technology.
  • 5 years of professional retail and technical experience in the automotive industry, good understanding of the non-technical After Sales business area.
  • Detailed understanding of high-voltage (HV) technology and systems with the ability to obtain High Voltage Expert (HVE) Technician certificate.
  • High degree of intercultural competence, positivity, self-motivation, service orientation and attention to detail.
  • Ability to work independently in a structured, systematic and solution-oriented manner.
  • Ability to reliably manage diverse projects and tasks simultaneously and high degree of stress resilience.
  • Excellent communication, negotiation and mediation skills.
  • Proficiency in English; language skills in German or Russian beneficial.
  • High Proficiency in Microsoft Office, Adobe Acrobat and related IT skills.
  • Driving License.
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