Senior Salesforce Business Consultant
PwC
Prague
před 6 dny

Senior Associate

Job Description & Summary

Technology in PwC responds to the dynamic changes in the world around us and our customers' needs. As a team we implement solutions based on the Salesforce platform - a global leader in the CRM area.

Thanks to close cooperation with Salesforce, we have access to unique knowledge and innovative solutions. We are working with the latest Salesforce products (such as Salesforce Field Service, Revenuer Cloud, Heroku, Vlocity, Tableau CRM, Marketing Cloud or Interaction Studio).

Join one of the largest Salesforce teams in CEE, grow in this area of technology under the guidance of our experts, take advantage of a wide training program and change the world with us for the better!

Essential responsibilities :

Analysis of business requirements and mapping them to Salesforce capabilities

Designing solutions and system functionalities according to business requirements

Performing and documenting the result of business and system analysis

Implementing business requirements with ability to utilize Salesforce built-in functionalities and configuration features of Salesforce platform

Accurately estimating effort of configuration work on Salesforce Platform

Working independently with the client (conducting workshops with the client, running demos, presenting of implemented solutions to customers)

Taking part in pre-sales process by creating Proof of Concept solutions and presenting them to the prospective clients

Leading a small (2-3 persons) project team in the scope of decomposing and delegating tasks, monitoring the progress of work and taking responsibility for the quality of the whole solution provided

Providing constructive and meaningful feedback

Proactively sharing knowledge as well as introducing new people to the team and teaching others

Qualifications :

3+ years of experience in IT as a Salesforce Business Consultant or Business Analyst

3+ years of experience in delivering commercial CRM projects

Salesforce Certificates (e.g. : Sales Cloud Consultant, Service Cloud Consultant, etc.)

Confidence to inspire and guide people towards a common goal for everyone’s benefit

Ability to perform and document the results of business and system analysis (e.g. in form of users stories, processes, diagrams)

Very good communication and presentation skills

Open-minded - always seeking innovative solutions

Creative approach for solving common challenges across projects

Self-Starter Attitude

Capable to manage communication in a team, moderate discussions, draw constructive conclusions, resolve conflicts

Nice to have :

A self-motivated Salesforce enthusiast who thrives in a fast-paced environment

Proven track record of working with leadership teams to implement complex business requirements within Salesforce and third party applications

Knowledge of UML and BPMN

Experience in working in Agile projects

Strategic thinking and tactical project planning / management skills

Experience in consulting company

Our offer :

Exciting work in a group of professionals with many years of experience in international corporations

Contact with the latest technologies and trends in the IT market

Ability to develop skills and gain experience on projects for the largest European companies

Attractive employee benefits package

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