IT Helpdesk with Hungarian
Infosys (Czech Republic) s.r.o.
, Czech Republic
před 3 dny

RESPONSIBILITIES :

  • Point of contact for L1 Service Desk.
  • Investigating issues engaging with problem management
  • Continual service improvement activities.
  • Provide guidance to users on next steps to resolve Access issues.
  • Continual Service improvement activities.
  • IT service desk / support & monitoring
  • REQUIREMENTS :

  • Interest in Technology and a willingness to learn and develop new skills
  • Hungarian language is a must (min C1) and Upper-intermediate English; any other -European language as the advantage
  • Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
  • Autonomous, a creative team player in a multicultural environment
  • Goal-oriented personality
  • Strong communication skills
  • WE OFFER :

  • Permanent contract
  • Performance bonus
  • Meal vouchers
  • Language courses
  • Multisport card
  • 5th week of leave
  • Relocation Support (Initial Accommodation for 2 weeks)
  • Expat Assistance Services for new joiners
  • Bike Friendly
  • Modern offices in the center of Brno, 2nd largest city of the Czech Republic

    Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature.

    Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

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