Point of contact for L1 Service Desk.
Investigating issues engaging with problem management
Continual service improvement activities.
Provide guidance to users on next steps to resolve Access issues.
Continual Service improvement activities.
IT service desk / support & monitoring
Interest in Technology and a willingness to learn and develop new skills
Hungarian language is a must (min C1) and Upper-intermediate English; any other -European language as the advantage
Strong problem-solving skills and effective communication with customers in troubleshooting technical issues over the phone
Autonomous, a creative team player in a multicultural environment
Strong communication skills
WE OFFER :
5th week of leave
Relocation Support (Initial Accommodation for 2 weeks)
Expat Assistance Services for new joiners
Modern offices in the center of Brno, 2nd largest city of the Czech Republic
Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature.
Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!