Technical Writer – Office Support
Initiate International
Prague
před 7 dny

A world renowned pharmaceutical organisation based in Prague has a great job opportunity for a Technical Writer in the area of mobility / telephony.

The Technical Writer will have a strong background producing high level technical documentation within enterprise organisations.

Your key job responsibilities as the Technical Writer in Prague will include :

  • Gather requirements for the design of how users will request a mobility and / or telephony service in the future
  • Identify which other ITIL process are impacted by the addition of new or different features
  • Collaborate with other Novartis teams to implement any Telephony & Mobility changes to the ITIL processes to Service Now
  • Identify which lifecycle documents need to be updated as a result of the changes
  • Collaborate with Subject Matter Experts to update documentation using standard templates with clear visual elements (e.
  • g. charts & diagrams) and text

  • Typical deliverables include User Requirements Specification, Functional Specification, Design Specification, Service Operations Manual, Service
  • Operational Procedures (SOPs), and Work Instructions, as well as web based user guides and knowledge base content for supporters and end users
  • Requirements for this Technical Writer job in Prague :

  • Must have a valid EU permit
  • Deep understanding of ITIL processes
  • Experience with analyzing and improving operational processes
  • Clear communication skills
  • Track record of collaborating with others to prepare materials to explain complex topics
  • Požádat
    Přidat do oblíbených
    Odebrat z oblíbenýcch
    Požádat
    Můj e-mail
    Kliknutím na "Pokračovat", souhlasíte s tím, že neuvoo sbírá a zpracovává vaše osobní údaje, které jste poskytli v tomto formuláři, aby vytvořili neuvoo účet a přihlásili vás k odběru emailových upozornění v souladu s naší Ochranou Osobních Údajů . Váš souhlas můžete vzít kdekoliv zpět, následováním těchto kroků .
    Pokračovat
    Žádost