Client Care Representative with German
Manuvia Expert Recruitment
Prague, Czech Republic
před 3 dny
source : Europe Language Jobs

Description

We are looking for dedicated and responsible Client Care Specialists with German and English language for a significant, stable, international company in Prague to provide high-end customer care in a field of medical devices.

You will have a chance to be part of a modern SSC and to participate in setting up processes and procedures.The role :

providing support to customers via phone and email- handling product and service complaints and queries- responsibility for correct order handling and customer data maintenance- proving basic product support- implementation of processes and procedures related to Customer Care- promoting current campaigns and offers- cooperation with sister companies

Requirements

2-3 years of experience in customer service field or similar (luxury hotels and boutiques)

fluent German and English

knowledge of SAP is big advantage

excellent communication skills and pro-client orientation

computer skills

sense of detail, positive attitude, stress resistance

sick days

contribution to public transportation

contribution to pension plan

contribution to life insurance

language courses

international friendly environment

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