Customer and Market Insights Specialist
Home Credit Philippines
Dejvice, Praha
před 4 dny

As part of our growth, your tasks will be to :

  • Support business partners / product streams and the market research team by providing timely and relevant customer and business insight.
  • Responsible for execution of end to end market research study, both quantitative and qualitattive (study & questionnaire design up to presentation / recommendation)
  • Clearly communicate expectations / limitations to business partners
  • Be "in the know" / knowledgeable of the market and industry trends and competitor movements (at least for the product stream to be handled)
  • Responsible for execution of any administrative requirement / process, as required by a research study
  • You know you are the perfect fit if you have the following :

  • Bachelor's degree (any course, ideally Statistics, Communication Research, Psychology, Sociology)
  • Minimum 2-3 years market research experience (agency or client sid Competencies :
  • Fluent in English (both spoken and written)
  • Good PC skills (Word, Excel, Powerpoint)
  • Familiarity with market research methods, both quant and qual (ex : FGD, JTB / jobs to be done, cross tabulations, price sensitivity, concept testing, etc)
  • Familiarity with market research tools (ex : Survey Monkey, pivot tables, SPSS)
  • Ability to work in a collaborative environment and elicit discussions / support from other teams
  • Rapidly adapt and respond to changes in priorities and working environment
  • Excellent communication, problem solving, and analytical skills
  • Experience in Power BI and advance analytical tools (not required but a plus)
  • Willing to be assigned in BGC, Taguig City
  • Job Details Employment Type

    Array Department

    Marketing & Communications

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