Czech Republic-Network Operations Technical Analyst/Designer I
ECI Telecom Ltd.
Prague, PR, CZ
před 3 dny
source : eQuest Inc.

About Ribbon (Nasdaq : RBBN)

We deliver global real-time communications software and network solutions to service providers, enterprises, and critical infrastructure sectors.

We engage deeply with our customers, helping them modernize their networks for improved competitive positioning and business outcomes in today’s smart, always-on and data-hungry world.

Our innovative, end-to-end solutions portfolio delivers unparalleled scale, performance, agility and automation and includes optical and packet networking, core to edge IP solutions, UCaaS / CPaaS cloud offers, and leading-edge software security and analytics tools.

To learn more, visit rbbn.com

Ribbon Communications is a company with two decades of leadership in real-time communications. Built on world-class technology and intellectual property, the company delivers intelligent, secure, embedded real-time communications for today’s world.

The company transforms fixed, mobile, and enterprise networks from legacy environments to secure IP and cloud-based architectures, enabling highly productive connections for consumers and businesses.

With 64 locations in 27 countries worldwide, the company’s innovative, market-leading portfolio empowers service providers and enterprises with rapid service creation in a fully virtualized environment.

The company’s Kandy Communications Platform as a Service (CPaaS) delivers a comprehensive set of advanced embedded communications capabilities that enables this transformation.

To learn more, visit ribboncommunications.com.

SUMMARY

  • Proactive, 24x7, non-disruptive monitoring of Ribbon network elements
  • Event and Incident management
  • Configuration management
  • POSITION RESPONSIBILITIES

  • Act as the first line of defense for customer networks and take appropriate actions to resolve network problems as they appear.
  • Use a Trouble ticketing system to track Incident management (create, resolve, escalate, and manage incidents through to resolution).
  • Perform routine scheduled maintenance activities as required
  • Requires 12-hour shift rotation, work supporting after-hours, weekends, and holiday coverage
  • Adhere to the ITIL framework regarding Process and Procedure Management
  • EDUCATION AND EXPERIENCE

  • Operating systems Linux Fundamentals
  • Understanding of the OSI model
  • Sound IT networking skills
  • Excellent English language communication ability. Both oral and written.
  • Excellent report writing skills for communicating with Management, Partners, and Customers
  • Ability to prioritize and organize proficiently in a fast-paced multi-cultural environment
  • Creative problem-solving skills
  • Ability to effectively manage deadlines
  • Comfortable interfacing with all levels of organizational management
  • Reliable, Punctual, Trustworthy
  • Please Note :

    All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.'

    US Citizens and all other parties authorized to work in the US are encouraged to apply.

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