Team Lead - FMCG ( / Purba Medinipur)
ElasticRun
Egra
před 1 dnem

Roles and Responsibilities

Position : Team Lead

Experience : 3- 8years

Role

Team Leader is responsible for running smooth hub operations as per operational standards. He will be someone very alert and with a keen eye for details so nothing that enters or leaves the hub misses him.

Responsibilities :

  • Responsible for running the node operations
  • Managing DA's schedules, performance & job assignment
  • Job scheduling, assignment & performance monitoring
  • Achieving performance metrics through constant monitoring
  • Address seller / merchant escalations
  • Manage leave calendar & weekly offs & ensure field activities are carried out without any hindrances
  • Ensure set practices are implemented & followed to the core
  • MIS reports generation & sharing with internal & external stake holders
  • Coordinate with Central ops for performance metrics & exceptions if any
  • Skill-set :

  • Strong communication skill
  • Crisis management
  • Skilled in working on ms office
  • Good relationship management skills
  • Ability to understand dynamics of supply chain and aptitude to learn software requirements related to the industry
  • Candidate should be aware of Information Security procedures and processes
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