Air Export Manager
Expeditors International of Washington, Inc.
Prague, Czech republic
před 4 dny

Expeditors International, with a worldwide presence of over 13.000 logistics specialists in more than 250 offices continue to expand.

Our core services : Supply Chain Solutions, Transportation, Customs & Compliance, Distribution, Order and Risk Management.

Our working conditions?

Streamlined structures, fast decision making processes, attractive and innovative workplaces, own training centers and great team spirit.

We are looking for an Air Export Manager to join our team in Prague (PRG) office.

People :

Identify,develop, and mentor your No. 2.

Reviewand participate to staff appraisals timely, and at a minimum once per year peremployee.

Ensureall staff and positions have job descriptions, clear expectations and areworking with structured development plans.

Ensure and assist supervisors and key staff with goal setting and monitoring.

Conductregular interviews with potential new personnel.

Planfor and hold effective monthly department meetings with team.

Reviewdepartment goals and business plan periodically with staff to ensure buy-in andaccountability.

Meet company standards of 52 hours training per year, including as neededmanagement / leadership training.

Operations :

Create and maintain an effective department organization chart, which is designed for flexibility and growth

Prepare,execute, monitor and update at regular intervals the business plan for the department

Monitor and improve key departmental productivity indicators including but not limitedto :

ExpensePer Desk (EPD)

RevenuePer Shipment (RPS)

Excel measurements

Instilland foster a climate of compliance at all times to regulations.This includes internal policies and

procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / requirements.

Mapand understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.

Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.

Ensure the system reports including but not limited to the below list are utilized at the level of frequency mentioned in order to effectively manage operations :

Build and maintain strong relationships with vendors (airlines, trucking companies, and others)

Work to be our vendors lowest cost customer through electronic booking, shipper built units, and other creative local market solutions to lower overall cost for both parties.

Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.

Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.

Customer

Actively develop business for department through active involvement in sales and retention process and close coordination with sales department.

Complete 5 Sales and / or Retention Calls per week and ensure they are documented in the CRS database.

Ensure Customer reviews are completed with your regular customers.

Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global.

Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer.

Take an active role in the transition of new business / updates to existing business.

Finance :

Assist District Manager with preparation of annual department budget.

Meet monthly with District Manager to review department financial PnL and productivity results and goals.

Review, understand and focus on improving department freight yields.

Attend Accounts Receivable meetings and proactively work to maintain accounts payment within 30 days.

Ensure company credit procedures are followed and utilized effectively.

Manage accounts payable to vendors (airlines, truckers etc.),utilize BNP.

Manage intercompany accounting discrepancies via AJAX report.

Review Daily Branch Revenue report (Daily).

Ensure any contracts, vendor, customer or other, are reviewed in accordance to company contract policies prior to being signed.

Follow company capex procedure for the purchasing of any equipment for your staff or department.

Utilize Top 20 Accounts report to continually evaluate the development of you departmental client base and the revenue distribution amounts and % of top clients, and work towards goal of balanced customer base (no more than 10%

Compliance :

Promote compliance in diligently following all company policies and regulations and in being the role model of integrity and pride for all employees.

Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.

Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings.

Culture :

Proactively promote the company’s 10 cultural attributes : Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems :

Be open to implementing new system changes and enhancements into your

department.

Be involved and suggest system / process improvements.

Set the tone of this environment within your department.

Knowledge :

Expeditors company policies and proceduresknowledge

A good understanding of Expeditors’ products, services and systems

Strong market and competition knowledge

Graduate of IATA / FIATA Introductory Course (preferred)

Skills :

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.

Good Microsoft Office skills (Excel, Word etc.)

Pro-active, strong organizational skills.

Good computer skills (Excel, Word).

Fluent in Czech and English.

Behavior :

  • Emotional resilience
  • Self-reflecting and open to feedback
  • Initiative and ability to work in autonomy
  • Role model of integrity and pride for all employees
  • Proven leadership attitude and background
  • Training Requirements :

    Meet company standards of 52 hours training per year, including as needed management / leadership training

    Education and Experience :

    4 years of industry specific qualification (country specific)

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

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