Application Support Specialist in Prague
NNIT
Prague, Czech Republic
před 19 hodinami

Are you ready to challenge yourself in a globally integrated team providing best in class IT operation and maintenance for our customers across many different countries and industries?

In NNIT we give you the opportunity to work with high availability IT solutions for enterprise companies.

If you are an ambitious person with passion for operation and troubleshooting on a wide range of highly critical business applications, we are looking for you.

Your Responsibilities as an Operations Specialist

Your main focus will be to secure a stable operation of business critical applications spread across different technologies, mainly based on Microsoft technologies.

You will closely cooperate with colleagues from Denmark, China and the Czech Republic as well as our customers in handling incidents and changes.

As a part of your responsibilities will be to participate in projects with focus on optimization, automation, implementation of changes and upgrade projects.

We work in accordance with the ITIL processes and GxP compliance. Due to regulatory requirements and business criticality of applications used in the Life Science and Financial industry, you will be highly involved in documentation process, test and technical validation of the applications we operate.

You will join a team with highly dedicated colleagues

Our Application Services team consists of 23 people in Denmark, 10 in China and 5 in Czech Republic. They are sharp professionals who believe in team spirit, are focused on achieving results and ready to share knowledge across technologies and locations.

The team is continuously working on modernization and improvements of our technical working instructions as well as handling our incidents and changes.

Our IT Services are delivered 24x7, stressing the importance of collaboration with other teams across time zones.

Your Qualifications and Experience

We expect that you have a strong IT operations background and experience with Windows infrastructure, server configuration and operation of business critical applications.

Your experience within other parts of the technology stack is considered as an advantage since you will work closely with other service lines in NNIT.

Your mindset is what is most important to us, regardless of whether you come from a position in a small IT company or a large organization.

Your aspiration for improvement of processes and technical matters when it comes to documentation, implementation and communication will help you to be efficient on this role.

The ability to work in compliance with quality assurance processes and maintaining detailed documentation is built in your DNA.

If you have good understanding of ITIL it will be an advantage.

You are a person who takes things in a positive manner, is outgoing and is a good team player. You are a quick learner and are able to work in a dynamic environment working on multiple tasks simultaneously.

You are fluent in English both verbal and written and are confident in maintaining good relationships with all stakeholders / third-

party vendors. In addition, you know how to create an environment to sustain high motivation within the team.

Employee Benefits

  • 5 weeks of vacations / year
  • 5 sick days / year
  • Flexible working hours
  • Cafeteria flexible spending account (12,000 CZK / year)
  • Meal vouchers in the amount of 100 CZK per work day (55 CZK is covered by NNIT)
  • Fully covered MultiSport card enabling free entry to sport facilities in Czech Republic
  • Free breakfasts on Fridays and monthly Friday Bars (free beer and snacks)
  • Free fruits and vegetables on Mondays and Wednesdays
  • Wide selection of tea and coffee for free
  • Yoga classes in the office on Mondays and Thursdays
  • Height adjustable tables, relax zones with Xbox and ping pong
  • Czech and Danish language lessons
  • Annual flu vaccination for free
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