Principal Product Manager
Prague, Prague, Czech Republic
před 5 dny

Are you a PM with an eye for a good end-to-end user experience and a bias for action? Join Azure Communication Services (ACS), a fast-paced team, and deliver high-impact products.

Azure Communication Services team is looking for a high-energy, communicative, technically & business savvy PM, able to work closely with a team of agile and nimble software engineers and telecom partners.

You're the type of person that cares about productivity, can partner with various teams across and outside the company, and solve challenging problems with creative solutions.

You don’t settle for half-decent products; you iterate and improve.

You will be a principal product leader responsible for the success of our operator program within the ACS telecoms platform.

You will be responsible for one of our key products in the ACS PSTN operator telecoms portfolio, this includes defining the business model, go-to-market, feature sets, operator partnerships, product specifications with support from design, engineering and other product teams.

The role will be responsible for helping ACS in its growth path. You are capable of delivering delightful product and business results when working across both internal and external partnerships, under time pressure, and sometimes in ambiguous situations.

This organization is a high-energy, fast-paced team investing in the future of Real-Time-Communications. We are the team that ensures the right people work on the right projects, meeting our customers’ demands for compliance, security, and operational excellence.

We have a culture of transparency, experimentation, and recognition of good work.


  • End-to-end product ownership, driving the strategic product and technology roadmap for one of ACS’s telecoms products.
  • Helping to drive market & business expansion of Azure Communication Services products.

  • Establish business cases and projected ROI on investment to identify and prioritize opportunities.
  • Build strategic ACS channel partnerships with operators, creating innovative go-to-market strategies to help drive the business forward
  • Engage in multi-org partnership to deliver on the roadmaps. You will work with multiple teams PR, Microsoft Teams, R&D, Legal, Tax, Marketing, Operator Partnership Teams, Business Development etc.)
  • Oversee the design, development and management of Azure Communication Services PSTN products in multiple markets across multiple telecom operator partnerships
  • Reporting on key metrics related to updates in key markets and plan on communicating them to senior leadership.
  • Create and maintain public and internal documentation, including concepts, quick starts for new markets.
  • Detail orientated, creating product requirements specifications for engineering teams.
  • Closely managing and tracking backlogs across multi-disciplinary engineering and business teams.
  • Helping the team scale by defining processes and engineering optimizations.
  • Closely tracking and reporting on key milestone dates, identifying, and resolving bottlenecks, and effectively managing delivery expectations across the leadership team.
  • Qualifications

  • Extensive telecoms experience, either working for or with telecoms operators
  • Experience creating partnerships with executives and leaders in the telecoms space
  • Seasoned product manager with product experience
  • BS degree in IT, Computer Science, Engineering or equivalent
  • Ability to crystallize vague concepts into concise plans
  • Demonstrate growth mindset.
  • Nice to have

  • Experience with communication API ecosystems and CPaaS
  • M365Core

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