Order to Cash Credit Specialist, Novartis, Prague, Czech Republic
The Order to Cash (O2C) Credit Specialist enables and supports the execution of quality O2C services for the Novartis Group entities, securing company assets by applying proper actions to manage and collect receivables.
This role also ensures that systems, documentation, compliance and reporting are in place and actively contributes continuous improvement projects to provide highly effective and efficient end-
to-end processes within the NGSC and to the Novartis divisions.
Your Responsibilities :
Your responsibilities include, but not limited to :
Leadership and Management Serve as a Subject Matter Expert for related policies and processes, drives productivity and continuous improvement, process changes and leading practices to have an efficient and effective process delivery Interact with local entity, NGSC and external companies to provide effective service
Performance Management and Service Delivery Support the measurement and delivery of service levels and KPI / Cash Flow targets
Correspond timely to internal and external inquiries (e.g. O2C associates, country customer service, customers)
Perform regular customer statement reviews
Make balance reconciliations, help identify priorities and facilitate payment clearing against invoices Analyse blocked sales orders and put in place actions in order to properly manage credit risk either keeping on hold and following up with customers and customer service or release them in compliance with policies and procedure
Support to solve customer disputes giving customer background or payment history Help to find out root causes behind unusual trend of blocked orders or overdue
You’ll receive :
Monthly pension contribution matching your individual contribution up to max 3% of your gross monthly basic salary; Risk Life Insurance and insurance in case of long term sickness;
5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report;
Cafeteria employee benefit program choice of benefits from Edenred CZ in the amount of 12,500 CZK per year; Meal vouchers in amount of 80 CZK for each working day (full tax covered by company);
Public Transportation allowance; MultiSport Card. Find out more about Novartis Business Services : https : / / www.novartis.cz /
Why consider Novartis?
927 million. That’s how many lives our products touched in 2017. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this : how can we continue to improve and extend even more people’s lives?
We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment.
Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.
What you’ll bring to the role :
The ideal candidate will have :
University level degree in Business Administration / Economics / Finance
Lean / Six Sigma Certified preferred
Very fluent English (written and spoken)
1-2 years of financial experience, with good functional expertize
2-4 years of collection experience
Preferred 1+ years of experience in similar position in a Shared Service Center environment
Demonstrated ability to work effectively in a multi-national organization
SAP knowledge / SAP RM desirable
Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons.