Demand & Supply manager - CIT
Prague, Czech Republic
před 5 dny

Job Description

Demand & Supply manager - CIT, Novartis, Prague, Czech Republic

1! unique opportunity to lead the effective operation of an IT function and manage a processes that supports effective operations within the function, including business demand prioritization, project resourcing, or service performance measurement.

Your key responsibilities :

Your responsibilities include, but are not limited to :

  • Capture and manage incoming service demand. Create and proactively manage resource and capacity plans, coordinating across teams within the Function and with other Functions as required
  • Integrate service delivery within the Function across all parts of the organization to ensure service levels are met and also contribute to the integration of service delivery across all functions in NBS IT
  • Collaborate with the rest of NBS IT to ensure quality services are delivered to the business stakeholders as per agreed service descriptions
  • Drive service excellence and continuous improvement in the Function. Contribute to the development and evolution of the IT Operating Model -ITOM) and drive IT operating model deployment in the Function.
  • Proactively identify IT operating model improvement areas

  • Plan key initiatives for the function / team
  • Support the Head of Function or lead team member(s) in day-to-day management
  • Measure and monitor overall service performance, quality and financial performance of IT projects, provide management reports on metrics.
  • Ensure adherence to the agreed SLAs, OLAs, and manage continuous process improvement within the function

    Minimum requirements

    What you’ll bring to the role :

  • Highly Experienced in the area of Demand and Portfolio Management and Investment Planning and Resource Management. Drives functional scope of IT Function and x-BEF's"
  • Proven broad expertise in managing and leading IT services across geographic and business boundaries
  • Acts as a thought leader for a specific expertise area
  • Influences work practices in own area of expertise across different IT domains
  • You’ll receive :

  • Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis);
  • 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report;
  • Cafeteria employee benefit program choice of benefits from Edenred CZ in the amount of 12,500 CZK per year; Meal vouchers in amount of 90 CZK for each working day (full tax covered by company);
  • Company Car / Car Allowance; MultiSport Card; Stock Options. Find out more about Novartis Business Services : https : / / /

    Why consider Novartis?

    799 million. That’s how many lives our products touched in 2019. And while we’re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this : how can we continue to improve and extend even more people’s lives?

    We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment.

    Where you’re given opportunities to explore the power of digital and data. Where you’re empowered to risk failure by taking smart risks, and where you’re surrounded by people who share your determination to tackle the world’s toughest medical challenges.

    Imagine what you could do at Novartis!

    Commitment to Diversity & Inclusion :

    Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.

    Novartis are an equal opportunities employer and welcome applications from all suitably qualified persons.

    Join our Novartis Network If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here : https : / / / network

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