Customer demand planner
před 1 dnem

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation.

Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common.

and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions the kind that make a real difference when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more.

That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.


Review and analyze historical sales trends, sell out, stock in trade, and research demand drivers

Ensure SAP transactions for order handling are timely executed and SAP order book data quality is well maintained and up-to-date.

Support all relevant functions in creating and communicating gap closing scenarios

Support all relevant functions in preparing, planning, communicating and revising forecast for Sales Review Meeting, Activity Review Meeting and Demand Sign-off Meeting.

Adjust forecasts based on meeting outputs

Analyze forecast accuracy results, and define and implement corrective actions

Act as single point of contact to the logistics organization for assigned scope for order fulfillment subjects. Capable of resolving escalations.


Finds solutions by involving planning data from multiple resources using Root Cause Analysis.

Identifies key issues and patterns from partial conflicting planning data.

Takes initiative and identifies problems in actual way of working, formulates alternatives and recommendations

Drafts limited improvement projects within a unit and introduces new supporting planning process activities.

Initiates & runs small improvement projects

Assists pro-actively Team Lead on daily operations, including managing KPI’s to agreed targets

Works autonomously within established procedures and practices

Dimensions related to Know-How, Complexity, and Accountability

Has a specialized level of skill to perform analysis as part of assigned tasks.

Specialized theoretical knowledge of generic products / services and the surrounding organization to contribute to optimization of planning’s processes.

Associate degree

Familiar with ERP and advanced planning tools, preferable SAP and JDA

Experience & Background

At least 2 years’ work experience in Business or Supply Chain environment

Experience in Supply Chain Management

Experience in working in a x-function organization

How we work at Philips

Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers.

We are embracing an approach wherein we spend more time together than apart which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home for our hybrid roles.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways :

We believe in the importance of impactful collaboration : There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility : Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.

We want to be at our best : The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

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