PtP Support Specialist Job
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Enter your email to apply Requisition ID : SHA001578
MSD is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products.
The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where MSD has codified its 125-
year legacy. MSD’s success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
MSD’s Financial division helps plan and analyze the resources that allow us to continue advancing medical innovation around the world.
This team of attentive, exacting individuals prepares and organizes financial assets in order to drive MSD’s momentum towards providing the world with an evolving, diversified portfolio of prescription medicines, vaccines, and animal health products that fuel global wellness.
MSD Regional Delivery Centers (RDC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes.
The RDC Europe in Prague, Czech Republic will be responsible for the execution and delivery of a broad range of financial services and processes across MSD business divisions and markets for the Europe region.
The Procure to Pay (PtP) Support Analyst will work within the RDC and will be responsible for the execution and delivery of all PtP services for markets under their remit.
The Analyst will have overall responsibility for ensuring their market is hitting required targets and should have an end-
to-end view of all matters pertaining to PtP and be the expert on their market. They will have overall responsibility for all PtP related tasks and related reporting for their markets.
This will include management of significant and strategic vendors and internal / external stakeholders, reporting out on performance to their markets as well as monitoring the activities of the BPO partner.
Primary responsibilities for this position include, but are not limited to, the following :
Manage significant / strategic relationships with vendors and internal / external stakeholders. Issues need to be proactively managed and an excellent working relationship needs to be developed with these groups
Where issues arise, these need to be actively managed in conjunction with internal stakeholders where necessary to achieve satisfactory solutions in a timely manner
Ensure that reports and metrics related to their supported markets are fed to PtP Manager on time and that all deadlines are tightly respected without exception, particularly at month and quarter-end
Deliver SLA targets through goal-setting and continuous effective feed-back throughout the year in line with corporate deadlines
Monitor daily, weekly, and yearly targets for the overall function that ensure service levels are provided in line with targets set out in EMEA RDC PtP Service Level Agreements
Maintain, understand, and follow operating procedures in line with SOX requirements
Review, validate, and update all relevant Business Process Guides (BPG’s) to reflect current practice
Implement new procedures and re-engineer processes to drive continuous improvement and ensure processes meet business objectives as efficiently as possible;
lead projects to drive any such improvements.
Host and manage regular operational calls and ensure all action items are followed up and resolved in a timely a satisfactory manner
Bachelor’s Degree required, preferably in Accounting or Finance
A minimum of 2 years of demonstrated work experience within a General Accounting and / or Finance Shared Services, and / or PtP area
A minimum of 2 years of demonstrated supervisory experience, leadership and people management abilities
Business-level English language skills (speaking and writing) required; additional languages spoken preferred (English, French, German, Spanish, Italian, Portuguese, Dutch, Czech, Hungarian, Polish, Arabic, Balkan, Hebrew)
Experience of working with larger enterprise customers and institutional customers required
Experience of working in an organization providing services across multiple markets or geographies
Strong oral and written communication and interpersonal skills
Experience liaising with internal customers, e.g. Global Procurement, Treasury
Technical Skills Requirements
A minimum of 2 years of experience working with SAP
Previous ERP implementation experience
Experience with BPO collaboration / transition
Previous experience in process design and improvement
Previous exposure to detailed analytics
High degree of integrity and personal ethics in implementing corporate policies and procedures.
Effective team player with a collaborative focus.
Ability to take ownership of a task with minimal direction and bring to a successful conclusion.
Excellent organization skills ensuring tasks are prioritized correctly to meet business objectives.
Must be able to work in a fast-paced, dynamic environment, under pressure, and with a high degree of professionalism delivering high quality results on time.
Must be comfortable in an environment of changing technologies and processes, and demonstrate flexibility in adjusting to new ways of working
Your role at MSD is integral to helping the world meet new breakthroughs that affect generations to come, and we’re counting on your skills and inventiveness to help make meaningful contributions to global medical advancement.
At MSD, we’re inventing for life.