Posting Date Aug 09, 2019Job Number 19107577Job Category Sales and MarketingLocation Augustine, a Luxury Collection Hotel, Prague, 12 Letenska, Prague, Czech Republic, Czech Republic VIEW ON MAPBrand The Luxury CollectionSchedule Full-
timeRelocation? NoPosition Type ManagementStart Your Journey With UsThe Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world.
Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories.
If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
JOB SUMMARYThe Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers.
Fluent knowledge of Czech language is required. Under the leadership of the Director of Marketing and Communication, this role promotes on-
brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel.
This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness.
Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization.
This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel.
Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.
2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.
CORE WORK ACTIVITIESHotel Marketing and AdvertisingExecutes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.
Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.
Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.
Manages F&B media schedules and verifies prompt settlement of accounts.Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groupsExecutes email marketing, and display advertising.
Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.
Verifies all advertising for the hotel in digital channels is in alignment with brand voice.Social Media Content ManagementFacilitates social media engagement and updating content in local digital channels (e.
g., hotel website, travel sites).Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.
Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.
Public Relations and Visual Asset ManagementDevelops a comprehensive PR plan per quarter along with agency and and executes post sign-
off from GM.Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.
Manages assigned accounts as per the media account management system.Writes and distributes all press releases for property events, promotions, and outlets.
Manages the execution of hotel sponsored events, community / government relations activities, and press promotional activities.
Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.
Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.
Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).
Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.Supports the co-
ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.
coordinates with area or cluster marketing to verify all photography adheres to brand voice.Direct Marketing and Collateral DevelopmentCoordinates and executes Hotel and F&B printed materials.
Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.
Assists in the production of all property, F&B display, and temporary signage in hotel public areas.Promotes collection of competitors collateral and publicity on a monthly basis.
Manages the execution of F&B direct marketing activities.Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).
GeneralAssists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.
Helps with the publication of hotel’s newsletter(s).Supports communications duties and functions as deemed necessary.Assists in the liaison and execution of joint F&B promotions.
Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.
Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.
Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.
Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.