Philip Morris International Inc.(PMI) is the leading international tobacco company, with six of the world's top 15 brands, including the number one cigarette brand worldwide.
PMI has more around 80,000 employees and its products are sold in approximately 180 countries. CUSTOMER CARE EXECUTIVE HU+SK+ENG LANGUAGE As a RRP (Reduced Risk Products) Customer Care Executive you will provide excellent day-
to-day support to our prospect and existing users through close alignment with our Customer Service Centre (CSC) to ensure maximum customer satisfaction.
Work closely with RRP Customer Care Operations Supervisor and CSC dedicated Supervisor on continuous improvement of CSC KPI's and innovating current processes.
Ensure and maintain multichannel customer communication supremacy (telephone, email, social media).YOU DO NOT NEED YEARS OF EXPERIENCE but for sure we need someone, who is a quick learner with excellent problem solving and communication skills, customer oriented with a clear drive for results.
Is that YOU? Then APPLY NOW! Your main accountabilities :
functional collaboration with various local departments as well as network with other markets.You will work in Prague office under supervision of a Customer Care Operations Manager.
Are you living somewhere else? Don t worry, we provide relocation package ;) We offer :
Karlovo namesti (line B, 10 min from line C -
I..avlova), with terrace on the 8th floor with great view and ,,Naplavka" behind the corner