Senior Product Designer
Liberec, Czech Republic
před 3 dny
source : Just Join IT

UCD (advanced)

Interaction Design (advanced)

Visual Design (advanced)

Data Visualisation (advanced)

Information Architecture (advanced)

Axure (advanced)

Adobe Creative Suite (advanced)


SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993 in Ukraine. 13,000+ associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region.

We are about people who create bold things, make a difference, have fun, and love their work.

Come join a winning team! Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.

Our customer is the healthcare IT security company, which provides healthcare organizations globally with a security and identity platform that delivers authentication management, fast access to patient information, secure communications, and positive patient identification.

We work together for about 15 years. Join a growing, but established, product design team, to create experiences for digital identity and access management solutions for healthcare! The Product Designer is responsible for providing product design and user research support to the Product Design team, including designing and specifying behaviors and patterns in product UIs, and conducting user research from formative discovery to usability testing.

As a design thinker, this role tackles complex design problems with the opportunity of solving practical constraints.


A specialist with knowledge, skills, and experience in

  • Human-Computer Interaction (HCI), Human Factors, Interaction Design, or in a related discipline (Bachelor’s Degree)
  • Working as an interaction designer, experience designer, or a similar role (2+ years)
  • Core user interface and user experience design principles and practices : Human Factors, UCD, Interaction Design, Visual Design, Information Architecture, and Data Visualization
  • Conducting user interviews, usability tests, heuristic evaluations, and competitive research / analysis to inform designs
  • User interaction design and prototyping tools appropriate for enterprise and mobile platforms like Sketch, Figma, Adobe Creative Suite, Axure, or similar
  • Designing web-based, mobile, and desktop application interfaces, preferably for enterprise software
  • Team player and a curious attitude toward all aspects of product development
  • Agile methodologies (is a plus)
  • Healthcare domain experience or the willingness to learn quickly about our domain and our complex workflows
  • Written and verbal interpersonal communication, and presentations
  • Planning, organization, and time management
  • Working both independently and collaboratively

  • Taking direction and guidance well, asking for feedback early and often, and collaborating with the design team and scrum team to meet deadlines
  • Asking the right questions to get the necessary information to move forward with projects
  • Driving product design activities for multiple industry-leading, customer-facing products available on desktop, mobile, and web in the healthcare domain
  • Deeply understanding the needs of the end-user and advocating for their needs, while balancing solutions with business needs and technical constraints
  • Understanding the business problems we are trying to solve to translate business requirements into innovative, usable, and technically feasible workflows and user interface designs
  • Working on problems of complex and diverse scope, identifying creative alternatives to find a viable solution
  • Practicing data-driven design by incorporating insights from formative user research and user feedback into designs
  • Exploring design alternatives by developing artifacts to the degree of fidelity necessary to effectively collect stakeholder and user feedback
  • Collaborating with the product manager and tech lead throughout the design process as the design rationale is developed
  • Presenting work during product design team and scrum team reviews, providing sound research and / or citing best practices to explain the information architecture, design, and interaction decisions that form the design rationale
  • Providing copy for user interfaces
  • Leveraging existing interaction patterns, and contributing new ones as needed
  • Driving projects to completion with supervision : meets deadlines, delivers on requirements, supports the development
  • Delivering artifacts at the appropriate level of fidelity needed to communicate the intent of the solution which could be anything from a whiteboard sketch to an interactive prototype with detailed behavior and visual specifications to software engineering under tight deadlines

  • Work on a stable project with clear and well-defined transparent processes.
  • Communicate with US customers on a daily basis
  • Enlarge a professional, friendly, and supportive team.
  • Participate in periodic Hackathon events when everybody is allowed to work on their own ideas.
  • Participate in professional development courses and programs.
  • Have a chance to visit the US office to gain even more knowledge and share our ideas.
  • Have a flexible time off and vacation policy.
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