IT Helpdesk with Czech
Infosys Limited
Brno, Czech Republic
před 3 dny

RESPONSIBILITIES :

  • Point of contact for L1 Service Desk.
  • Investigating issues engaging with problem management
  • Continual service improvement activities.
  • Provide guidance to users on next steps to resolve Access issues.
  • Continual Service improvement activities.
  • REQUIREMENTS :

  • Interest in Technology and willingness to learn and develop new skills
  • Upper-intermediate English and Hungarian language is an must (min C1) any other European language as advantage
  • Strong problem solving skills and effective communication with customers in troubleshooting technical issues over the phone
  • Autonomous, creative team player in a multicultural environment
  • Goal-oriented personality
  • Strong communication skills
  • WE OFFER :

  • Permanent contract
  • Performance bonus
  • Meal vouchers
  • Language courses
  • Multisport card
  • Competitive salary
  • 5th week of leave
  • Option to work from home
  • Bike Friendly
  • Modern offices in the center of Brno, 2nd largest city of Czech Republic
  • Initial Accommodation - 2 weeks accommodation provided by the company on joining
  • Training opportunities - Professional training provided by experts for eligible employees - Six Sigma Green Belt, ITIL, Analytical Skills, Innovative Thinking, Leadership Training, MS Office etc.
  • Living in the Czech Republic has many advantages including affordable, low-cost living, a very good infrastructure, proximity to other European locations, as well as an interesting history and culture and beautiful nature.

    Brno is a truly international city with inhabitants and visitors from all over the world and there is no requirement to speak Czech!

    Contact

    Infosys (Czech Republic) Limited s.r.o.

    Czech Republic

    This vacancy requires reply through employer's website. You will be redirected there after you have filled the following form.

    For the purpose of the selection procedure for this position, Infosys (Czech Republic) Limited s.r.o., Business ID : 26918757, Holandská 872 / 9, Brno, Štýřice, as the controller, shall process the data you provided (or publicly obtained) in accordance with the General Data Protection Regulation (EU) 2016 / 679.

    The controller will assign the data processing to LMC s.r.o., ID No. 264 41 381, which will do so using its electronic systems.

    Your data may be transferred to a non-EU employer. See more

    By replying to this advertisement, you provide the controller with your personal data for the purposes and the duration of the selection procedure.

    In connection with processing your data, you have the respective right : (i) to access the data, (ii) to correct or complete inaccurate or false data, (iii) to delete the data if it is no longer needed for the purposes for which it has been collected or processed, or if it has been collected illegally, (iv) to limit the data processing in special cases, (v) to transfer the data, (vi) to object to the data processing which will therefore be terminated, unless there are serious legitimate grounds for processing which outweigh your interests, rights, and freedoms, especially if the reason is an enforcement of legal claims, and (vii) to contact The Office for Personal Data Protection.

    Your data may be transferred to a non-EU employer which does not provide adequate data protection. The transfer is necessary for the purpose of the selection procedure under Art.

    49 (1b) (EU) 2016 / 679. Please ask your controller for further details on the data protection guarantees.

    For more information on data processing by LMC s.r.o., ID No. 264 41 381, registered office at Jankovcova1569 / 2c, 170 00 Prague 7, contact the Data Protection Officer Jan Svoboda, e-

    mail : dpo lmc.eu or visit https : / / www.lmc.eu / en / privacy-policy / .

    First name*Surname*E-mail*Do not fillBack to list of vacancies

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