Working Student Product Operations (m/f/d)
Praha 8, Hlavní město Praha, CZ
před 1 dnem

About Omio

Driven by our team of over 300 people from more than 40 different countries, Omio is changing the way we travel across Europe.

With Omio you can compare and book trains, buses and flights to anywhere in Europe with one simple search, on mobile, app or desktop.

By offering transparent pricing and easy booking, Omio makes travel planning simple, flexible and personal.

With over 800 European transportation partners across 15 countries, Omio is one of Europes fastest growing travel companies backed by 20 million monthly users and the worlds leading tech investors.

Job Description

Position Summary : Support Coverage Product Team on daily tasks aiming to improve Product Quality.

Day to day tasks : Please describe day-to-day tasks and allow a percentage to it

  • 25% Monitoring Provider's Integration Performance through market deep-dives, data, graphs and dashboards reporting issues or inconsistencies to the responsible teams.
  • 25% Identifying and analyzing integration issues through logs and communication files (such as XML, JSON) in order to describe, classify and report them to internal teams or external providers.
  • 20% Following up on issues reported, discussing solutions, providing additional details and ensuring fixing.
  • 10% Providing and maintaining reports and supporting internal teams on frequent questions and tasks related to providers' integration.
  • 10% Updating documentation and related tasks to ensure maintenance of knowledge base.
  • Total number of employees managed by the position : 2

    Describe the internal and external contacts of the position holder

    Internal : TPD, CS and Commercial teams.

    External : Service providers


    Education required : Technical Related (Software development, data analysis)

    Number of years of experience required : None

    Technical skills / Behaviours / Competencies :

    Problem-solver, curious, eager to learn.

    Good communication skills to understand and describe problems, discuss solutions and solve problems.

    Basic knowledge on sql, data analysis and excel.

    Knowledge on API, XML, JSON is a plus

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