Reverse Logistics & Admin Support
National Pen
Stenovice , Czech Republic
před 1 dnem

Overview of Role :

As a key member of the logistic team, you will coordinate reverse logistic activities of NP packages, work with our Storage Manager system and pre-alert and follow-up on recurring transport movements to PPO’s and carriers.

What you will do :

  • Handle and overlook daily return / reverse logistics streams with BI, CS and carriers via Courrier Exceptions (CE) App.
  • Ensure all returns are processed via Storage Manager for follow-up.
  • First point of contact for reverse logistics requests and for CE App : liaise with BI and CS to manage returns as efficient as possible.
  • Document and map existing and new reverse logistics processes.
  • Reverse Logistics reporting : keep track of number of reships, scraps, etc. per country.
  • Getting Information : observing, receiving, and otherwise obtaining information from all relevant sources.
  • Resolve an array of issues regarding returns.
  • Work closely with internal stakeholders and inform them of all changes, issues, and potential concerns.
  • Advise on improvements.
  • Handle pre-alerts to PPO’s and transports movements to PPO’s and carriers from an administrative point of view.
  • What we need from you :

  • Excellent attention to detail and high level of accountability for efficient and accurate data entry / checking.
  • Ability to work under pressure and meet strict deadlines
  • Fluent in English, both verbal and in writing.
  • Presence in the office required, WFH to be discussed with line manager.
  • Proficiency with Excel, Word and Powerpoint.
  • Pro-active communication style with hands-on attitude
  • Not afraid to challenge status-quo and question why things are done the way they are.
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