OtC Collections and Credit Management Manager
Merck Sharp & Dohme Corp.
Prague, Czech Republic
před 56 dny

Description

MSD Regional Delivery Centers (RDC), located across three regions (Americas, Europe, and Asia), are responsible for the timely and efficient delivery of standardized, global financial processes.

The RDC Europe in Prague, Czech Republic will be responsible for the execution and delivery of a broad range of financial services and processes across MSD business divisions and markets for the Europe region.

The Credit and Collections Management Manager is responsible for commercial services in the OtC area such as Accounts Receivables and collections.

The position ensures all transactional activity is properly recorded and compliant with country statutory and tax requirements.

This position works closely with key stakeholders and act as a subject matter expert in the OtC space.

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following :

  • Supervise the administration of credit, collection and cash application policies as associated with trade receivables
  • Manage a team of collections analysts responsible the execution of executive Month End manual controls
  • Develop strong relationships with customers’ accounts payable contacts / buyers to pursue past dues, repayments and resolve issues with a high level of customer service
  • Ensure accountability and accuracy for 3rd party and bankruptcy processes
  • Provide operational governance and accountability to BPO including audits, operational feedback, meeting established SLA’s, review and adherence to standard operating procedures.
  • Manage relationships with process owners to identify continuous improvement opportunities.
  • Partner with Credit Card Merchant provider, Corporate Treasury and Banking institutions
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