Customer Care Specialist (m/f/d) Czech Republic remote
Contabo GmbH
Praha 8, CZ
před 4 hodinami

Where do we need your help

  • provide excellent 1st level customer support to customers from around the world via telephone / ticket system
  • support all our customers on technical, administrative, or commercial issues
  • be the first contact for all of our customers to provide expert advice on our products
  • build an interface to 2nd and 3rd level support
  • Who are we looking for

  • completed apprenticeship, which is related to IT or Customer Care
  • work experience with customer accounts
  • very good English skills both written and spoken
  • good IT skills
  • joy and patience in dealing with people
  • ability to communicate both in an effective and precise way
  • team spirit and flexibility
  • What we offer

  • full support from experienced colleagues and needed training
  • multisport card (https : / / / en / )
  • 26 days of vacation
  • meal vouchers
  • breakfasts and snacks at the workplace
  • possibility to work from home
  • teambuildings
  • dog friendly offices
  • Contabo is a fast-growing German server provider serving customers over 130.000 customers worldwide. Our rapid growth is fueled by truly German quality of service and great prices.

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