Delivery (nice to have)
Today Customertimes Poland is growing and is looking for a Delivery Center Head. If you are looking for a opportunity, or a professional team you can find all of that at our company.
Job Responsibilities :
Ensure green delivery of provided engineering services. Assuring top-level project governance, responsible for the top management awareness and guidance of the projects / accounts on location level.
Support and supervision of the Portfolio initiatives.
Support of new capability launch within the Location / DC.
Manage staff and resourcing in accordance with organization’s policies and applicable regulation. Responsibilities include planning and monitoring work assignment;
appraising performance and guiding professional development, rewarding and disciplining employees; addressing employee relations issues and resolving problems.
Approve action on human resources matters.
Accountable at Location level for financial results. Analyze and review budget. Able to act pro-actively on Revenue / Cost of Revenue and makes strategic choice.
Develop Location specific improvement plans for below-target KPIs and other performance measures.
Provide a leadership role in Location resourcing process through continual evaluation of existing and futures resources alternatives / needs, proactive planning and collaboration with Staffing / TA Team.
Developing local talent brand equity in collaboration with Employee Brand Team.
Operational support of business continuity and growth.
Well-established processes and loyal management
Flexible work schedule
20 working days of paid vacation leave
10 working days of paid sick leave with a certificate