Senior Application Support Specialist- ecommerce
DHL Information Services
Praha, Czech Republic
před 2 dny
source : Hitprace

What you will do :

  • Supports Incident, Problem and Emergency Incident Management as required, Prioritizes requests in accordance with agreed criteria and the needs of the organization in accordance with SLAs
  • Maintains good working relationships with appropriate internal and external DHL customers
  • Provides back line technical support to users of business applications, using standard ITS processes and procedures
  • Identifying problems early, taking pro-active action to stop them occurring and / or having a major disruptive impact.
  • Provides advice and guidance to less experienced colleagues as required.
  • Plan, execute and support implementations so the applications themselves are deployed with minimal disruption to the production environment and meet established standards.
  • Provides deployment services for area of competence

  • Provides consultancy in area of expertise.
  • Finding new ways to get best use out of existing DHL technologies and exploit emerging technologies
  • To drive efficiencies in the support organization and support processes by identifying Cost saving### You should have :
  • Advanced knowledge of Unix / Linux based systems
  • Networking
  • Database skills + SQL (Oracle)
  • Scripting (Shell, perl, python)
  • Web server (apache, nginx)
  • Aplication server (weblogic, tomcat)
  • HTML, Javascript, CSS### Nce to have :
  • Programming skills (Java)
  • Adobe Experience Manager (AEM)
  • Understanding of AKAMAI or other CDN### Behavioral skills :
  • Strong customer focus
  • Strong analytical thinking
  • Team Player
  • Very good communication skills in English both written and spoken
  • Excellent communicator; both written and verbal
  • Must display evidence of customer focus as a prerequisite for this post, plus the ability to work with minimal supervision in a fast paced environment### We offer :
  • Great team of IT professionals and possibility of technical development
  • Modern offices in Chodov
  • Home office
  • Permanent contract
  • CAFETERIA employee benefit program with wide selection of benefits from Edenred
  • Extra week of holiday (25 days / year), 6 Self-sickness days / year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
  • Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program ## Benefits- Bonuses- Cell phone- Notebook- Contributions to the pension / life insurance- Holidays 5 weeks- Educational courses, training- Cafeteria- Refreshments on workplace- Contribution to sport / culture / leisure- Corporate events
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