About the role : Our team is currently looking for Principal System Support Specialist who will be the subject-matter expert for critical projects and will provide support, maintenance, and 2nd / 3rd level support.
In this role, you will work within Build and Run Operations - SharePoint team and you will be primarily managing the daily operations of the SharePoint Online and Power Platform services globally.
You will also work with Service Design and Roadmap team for designing, evaluating, testing, and deploying new technologies in the respective field.
The services within SharePoint Online and Power Platform include Power Apps, Power Automate, OneDrive Online, Microservices (Planner, Whiteboard, Stream etc.)### Your work :
Provide support, maintenance, and 2nd / 3rd level support of services within SharePoint Online and Power Platform services
Responsible for ensuring the SharePoint and Power Platform services meet business agreed SLA and on time to provide quality support globally
Responsible for resolution of business-critical incidents by providing interim and permanent technical solutions within SharePoint and Power Platform services
Search for service improvement opportunities and bring them to implementation
Responsible to coach junior team members within the SharePoint team### You should have :
At least 5 years of relevant experience including hands on experience of Power Platform products (Power Apps, Power Automate, Power Virtual Agents) and SharePoint Online
JSON and Nintex experience would be added advantage
Ability to handle and manage emergency incidents under stressful situations
A team player with the ability to co-operate globally with different cultures
Ability to prioritize and multi-task to achieve goals and deadlines
Good English language skills (both verbal and written)### What we offer :
Great team of IT professionals and possibility of technical development
Modern offices in Chodov
Home office possibilities
Company Car, Pension plan contribution, Long-term Sickness Insurance
CAFETERIA employee benefit program with wide selection of benefits from Edenred
Extra week of holiday (25 days / year), 6 Self-sickness days / year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by company
Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program ## Benefits- Bonuses- Cell phone- Notebook- Contributions to the pension / life insurance- Holidays 5 weeks- Educational courses, training- Cafeteria- Refreshments on workplace- Contribution to sport / culture / leisure- Corporate events