First Point Contact Specialist with Italian

Reed Czech Republic

Brno, Czech Republic

před 2 dny

source : Europe Language Jobs

Description

Do you have a fluent Italian and brilliant communication skills? Would you like to work for a strong international company and gain valuable experiences?

For our client we are looking for a candidate who is going to be a central point of contact for customers. You are going to communicate with customers through chat, e-mail or phone and provide them information about company’s products.

You are also going to be in close cooperation with other teams of company on more complex enquiries. This is a junior position but is also suitable for somebody who already has some experiences from customer support or order management.

Your responsibilities : Handling pre-sales and end-user enquiriesCommunicating with the Sales team and partners to ensure all cases are followed up in a timely mannerProvide excellent customer service and answers to future clientsCooperating with Technical team on more complex enquiries

Requirements

Communicative level of English and Italian languages (spoken and written)Excellent communication skills (spoken and written)Customer orientated skillsAbility to handle a fast-paced environment and challenging workload

Offer

5 weeks of vacation, 5 sick days and 4 volunteer days paid offMultisport card at a reduced priceLanguage coursesTraining and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departmentsAnnual bonuses based on financial resultsEmployee gym on premisesYearly salary increases according to individual performanceFree beverages and fruit days (coffee, tea, milk available in our kitchenette)Life &

Pension insurance contributionNew modern office If you are interested, please apply Looking forward to our cooperation

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