Our team is an amazing crew and currently we are looking for an enthusiast (just like us : -) ) with a general IT overview, for someone who is eager to deal with interesting and challenging problems, and who is not afraid of more technical stuff, even dealing with code.
Sounds like you? Perfect! Do you want us to call you a DevOps Engineer L3 or Technical Support Engineer L2 / L3 or simply Supercool Support Guru?
Read more details and apply below.
If you join us you will
Deliver critical, complex technical customer support and provide problem solutions for our customers
You will have the opportunity to work with a wide range of technologies : e.g.
Web based application - frontend / backend,
K8S and Docker deployments,
HTTP and REST API,
Vertica and other DBs,
Ruby, JavaScript, Java,
Single Sign-on,
DNS and networking
Deliver deeper follow-up investigation of technical tasks with engineering teams
Cooperate on incidents investigation and resolution
Develop a detailed understanding of GoodData platform and its components
You should
Have analytical thinking and willingness to learn
Have strong troubleshooting skills
Be proactive and forward thinking character
Be customer oriented with customer-facing experience
Have up to date general knowledge of IT
Have basic knowledge of HTTP and REST, SQL, Linux based OS and command line, Computer security, TCP / IP
Be able to read programming code and write simple scripts
Be fluent in English
About GoodData
GoodData powers modern BI for the modern data stack.
GoodData is a cloud-based analytics platform. Employees, customers, and business partners will understand the data in the same way thanks to GoodData’s robust end-to-end pipeline;
self-service analytics; low-code / no-code interfaces; embeddable data visualization; application integration; and more.
