Customer Support for Aircraft Engine
GE Aviation
Praha, Česká republika
před 50 dny

Role purpose :

You would be responsible for facilitating transactions, answering questions and complaints, delivering replacement / repair parts to our customers in the region of Latin America.

The job includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping.

What challenge can you expect?

You would be responsible for the daily coordination of fulfillment issues - asnwering questions and help solving problems from our customers (service centers, pilots, aircraft owners, airlines... )

Review business options for impacts on profit, for compliance with contracts, policies, and procedures, and for innovative ways to achieve customer satisfaction.

Determine, decide and follow-up on warranty issues with customers and shop concerning new engine production as well as repairs and overhauls.

Complete customer and internal paperwork and follow up on mailfunction incidents.

What do we expect :

You have got a Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least some years of experience in Services) as well as previous experience in Services, Customer Support or similar area in a technical company.

You are able to analyze technical processes, you are fluent in English, Spanish or Portuguese language

Czech / Slovak language is an advantage

You have very good communication skills as well as interpersonal and leadership skills.

Ability to work independently.

Ability to solve operational problems on a daily bases and finding long term solutions and improvement plans.

and last but not least ...

We offer a perspective and meaningful job in leading aerospace company with unlimited career opportunities, possibility to participate on new exciting and hi-tech projects.

Wide scale of further development within global company

6 weeks of public holidays

Contribution to pension scheme / life insurance

Meal vouchers in value of 100 CZK fully reimbursed by employer

Bank and finance products of Moneta Bank with favored conditions

The possibility of buying shares of General Electric

Company s fitness centrum and other supporting activities promoting healthy lifestyle

Enjoyable and friendly work conditions and people.

Information about the vacancy

Job location

Beranových 65, 199 00 Praha-Letňany, Czech Republic


Contribution holiday, above-standard medical care, discount on company products / services, contributions to the pension / life insurance, meal tickets / catering allowance, corporate recreational facilities, educational courses, training, contribution to sport / culture / leisure, soft loans to employees, corporate Events

Required languages

English (advanced), portuguese (advanced), spanish (advanced)

GE Aviation Czech s.r.o., a.s., OpenStreetMap Odpovědět Přeposlat známému

O GE Aviation

At GE Aviation, we are imagination at work. Whether we’re manufacturing components for our GEnx engines or driving innovation in fuel and noise reduction, the GE Aviation teams are dedicated to turning imaginative ideas into advances in aviation that solve some of the world’s toughest problems.

Join us and you’ll find yourself in a dynamic environment where our ongoing, substantial investment in research and development keeps us moving forward and looking ahead.

At GE, developing people is embedded in our culture and integral to our growth. Here you’ll work collaboratively and across functions with the highest caliber talent, utilizing cutting-

edge technology and processes. If you’re passionate about aviation and looking for a career rich with challenges and unlimited opportunities for growth and advancement, then join GE in reengineering the sky through aviation innovations that will impact the globe for generations to come.

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