Senior System Support Specialist
DHL Information Services
Praha, CZ
před 21 hodinami
source : Welcome to the Jungle

Our team is currently looking for a Specialist who will support our Service Implementation & Delivery Global eMail Service .

Your task will be supporting the day to day operations of the team that include incident and problem managements.The technologies within the team include Exchange 2016, Office365 Exchange Online, Outlook and Office Clients, Intune and various mobile technologies.

Our current strategic focus is the further utilization of the Office365 functionality.### What you will do :

  • To work on day to day BAU operation in handling incident and problem tickets.
  • To support and ensure all backend system are running optimally.
  • Plan process improvement or system improvement within the team and implantation of the improvement.
  • Create various support document to ensure the team are align with the standard support process.### You should have :
  • One year of experience working with DPDHL would be an advantage
  • Four years of experience in handling Office365 backend and frontend (Office Clients)
  • Basic Knowledge of Azure Active Directory
  • Be a strong team player able to utilize personal strengths within a strong team
  • Language Requirements : English fluently (both verbal and written)### What we offer :
  • A great team of IT professionals and the possibility of technical development
  • Ongoing professional and technical trainings and certifications
  • Modern offices in Chodov
  • Home office possibilities
  • Permanent contract
  • CAFETERIA employee benefit program with a wide selection of benefits provided via Edenred
  • Extra week of holiday (25 days / year), 6 Self-sickness days / year, Full salary compensation for up to 10 days of absence due to illness per calendar year, Lunch vouchers fully covered by the company
  • Multisport card, mobile and laptop, fruit days, sport clubs for employees, referral program.For more details feel free to contact dominika.
  • formanova dhl.com## Benefits- Bonuses- Cell phone- Notebook- Contributions to the pension / life insurance- Meal tickets / catering allowance- Holidays 5 weeks- Educational courses, training- Cafeteria- Refreshments on workplace- Contribution to sport / culture / leisure- Sick days

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