Senior System Support Specialist
DHL Information Services
Praha, CZ
před 1 dnem
source : Welcome to the Jungle

About the role :

  • Work as software support for Data Analytics tools available globally
  • Responsible for software maintenance upgrade and patch release management
  • Support Incident, Problem and Change Management process
  • Monitor supported services to be ahead of potential issues
  • Liaise with software vendors to resolve problems and improve the service quality
  • On-call support (rotational within the team)You should have :
  • Degree in Computer Science, Information Systems or equivalent experience
  • 3-5 years working experience in Infrastructure / Software support
  • Well verse in Linux commands
  • Basic knowledge in shell / python scripting
  • Ability to communicate in English in both writing and oral
  • Analytical skills and ability to get quickly from problem to solution
  • Customer oriented and active contributor to teamworkNice to have :
  • Technical knowledge in Oracle Hyperion Essbase platform
  • Sound knowledge in data analytic tool such as SplunkWe offer :
  • Great team of IT professionals and possibility of technical development
  • On-going professional and technical trainings and certifications
  • Home office
  • Permanent contract
  • CAFETERIA employee benefit program with wide selection of benefits from Edenred
  • Extra week of holiday (25 days / year), 6 Self-sickness days / year, Full salary compensation for up to 10 days absence due to illness per calendar year, Lunch vouchers fully covered by the company
  • Pension plan contribution, Multisport card, mobile and laptop, fruit days, sport clubs for employees, Referral program ## Benefits- Bonuses- Cell phone- Notebook- Contributions to the pension / life insurance- Meal tickets / catering allowance- Holidays 5 weeks- Cafeteria- Contribution to sport / culture / leisure- Occasional work from home
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